Account Representative North America at S3 AeroDefense LLC – Milwaukee, Wisconsin

Purpose of the Job:

Maintain and grow assigned customer accounts.

Reports to: Customer Service Manager

Duties and Responsibilities:

• Communicate with customers by phone, fax, and email daily
• Prioritize customer requirements and enter into system
• Attach customer original documents to sales quotes
• Coordinate and collaborate with Research to obtain vendor bids
• Quote customer on daily requirements
• Follow up with customer on quotations
• Coordinate customer quotation with internal departments, including Research, Accounting, and Quality
• Develop an understanding of customer’s product demands and trends
• Build customer relationship to maintain and develop additional business
• Complete tasks given by Sales Manager

• Positive attitude and attention to detail
• Excellent communication skills, both verbal and written
• Highly motivated, energetic, and success oriented
• Courteous, tactful, and possess excellent interpersonal and relationship building skills
• Must be highly organized and detail-oriented with the ability to work well under pressure
• Sales or account management experience required
• Proficient in Windows environment, including Microsoft Word, Excel
• Bachelor's degree and/or 5-7 years related experience

Training:

• Pentagon Basics
• Export & ITAR compliance
• Aerospace Industry Quality Training (Which includes QMS training, FAA 00 56, Traceability, 8130-3 documents, PAH’s, ESD, Suspected unapproved Parts, Shelf Life/LLP’s, AD’s, ATA Spec 300, PMA Parts, Direct Ship Authority, Repair Stations and Standard Terminology.
• 90 Day Probation OJT (Includes, Return Material Authorization (RMA), Adding Vendors, Purchase Order Creation, Approved Suppliers.