Accounting Manager at Ubiquity Global Services US, Inc.

Ubiquity is a global BPO that provides Customer Service, Banking support and other services to Companies worldwide. Ubiquity is seeking an Accounting Manager who will be responsible for end-to-end General Accounting.

Duties and Responsibilities:
● General Accounting
● People Management
● Statutory Compliance (Tax)
● Ensure delivery of Client KPIs including day to day service levels, customer experience, quality measures and
compliance measures.
● Identify valuable trends and metrics to share with client to bring increased value to their program.
● Prepare and present business reports.
● Continuous identification and implementation of best practice through interaction with the wider team that improve the
customer experience and company performance.
● Identify further opportunities for services and process improvements.

Knowledge, Skills, Experience:
● Bachelor’s degree in Accounting or Finance required.
● CPA and/or MBA preferred.
● Must possess at least 6 years of progressively responsible accounting and financial reporting experience which includes
experience in the auditing or accounting firm, with a strong background in driving departmental growth and improvement.
● Previous account management or operations experience in a contact center environment providing finance and
accounting services
● Strong business acumen and focus on performance excellence
● Demonstrates strong problem-solving skills and sound judgment
● Ability to recommend operational best practices and support process improvement ideation
● Dynamic interpersonal skills
● Excellent verbal and written communication skills. Ability to present information and respond to questions to a varying
levels of internal and external partners
● Stellar relationship management skills with ability to deepen relationships and build partnerships across the business and
key functional support areas
● Ability to work within a high-pressure environment and maintain a positive and calm demeanor in difficult situations
● Strong organizational and time management skills
● Passion for working in a fast-paced, collaborative environment
● Adept multi-tasker with ability to quickly prioritize tasks
● Enjoys new challenges in a rapidly growing and changing environment
● Intermediate to advanced proficiency of Microsoft Office applications
● Can work on Shifting Schedule: Day Shift, Mid Shift and Night Shift