Senior Customer Program Manager – Datacenter Engineering and Operations at Jobgether – United States

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Customer Program Manager – Datacenter Engineering and Operations in United States.

This role sits at the intersection of strategy, execution, and cross-functional leadership within a cutting-edge datacenter engineering environment. You will drive complex, large-scale programs that support advanced infrastructure deployments and ensure alignment across engineering, R&D, and operations teams. Acting as a key connector between internal customers and technical delivery teams, you will translate operational and capacity needs into structured execution plans. The position requires strong program leadership, exceptional communication skills, and the ability to operate in fast-paced, high-growth environments. You will own executive-level reporting, program visibility, and performance tracking across critical initiatives. This is a high-impact opportunity to influence large-scale infrastructure outcomes and contribute to next-generation computing advancements. The role is ideal for a leader who thrives in complexity, collaboration, and innovation-driven environments.

• Lead cross-functional execution across R&D, engineering, project management, and operations teams to deliver complex datacenter programs and ensure global alignment on priorities.
• Serve as a trusted partner to internal stakeholders by translating capacity, infrastructure, and operational needs into actionable delivery and deployment plans.
• Develop and maintain executive-level communications, dashboards, and Quarterly Business Reviews (QBRs) to provide visibility into program health, risks, and outcomes.
• Facilitate strategic planning discussions and roadmap alignment to ensure initiatives support long-term technical and business objectives.
• Build and manage capacity and resource models to forecast demand, optimize utilization, and prevent execution bottlenecks.
• Drive issue intake, prioritization, and resolution across teams, ensuring accountability and timely closure of critical customer and operational concerns.

Requirements:

• Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
• 12+ years of program or project management experience in high-tech environments, ideally with exposure to datacenter infrastructure.
• Proven ability to lead cross-functional, multinational initiatives and influence decision-making in matrixed organizations.
• Strong communication, stakeholder management, and interpersonal skills with experience engaging senior leadership.
• Demonstrated ability to manage ambiguity, adapt to fast-changing environments, and drive clarity in complex programs.
• Strong expertise in program planning, execution, risk management, and issue resolution at scale.
• Experience with consensus-building, conflict resolution, and collaborative leadership across diverse teams.
• Program management certification or formal training is considered a plus.

Benefits:

• Competitive base salary range: 200,000 to 322,000 USD annually, depending on experience and location.
• Eligibility for equity participation as part of the total compensation package.
• Comprehensive benefits package including health, wellness, and financial programs.
• Opportunity to work on advanced AI and datacenter technologies at global scale.
• Exposure to high-impact programs shaping next-generation computing infrastructure.
• Dynamic, innovative, and collaborative work environment focused on technical excellence and growth.