Service Designer, Access Networks at Beanfield Technologies Inc. – Toronto, Ontario

About Beanfield

We don’t just build networks, we build communities. From our roots in Liberty Village to our growing footprint across Toronto, Montreal, and Vancouver, Beanfield has spent 35+ years connecting people through a robust, independently owned fibre-optic network.

With 500+ employees and an entrepreneurial mindset, we move fast, think creatively, and stay connected to the people who make Beanfield what it is. If you thrive in a collaborative, high-impact environment where your work matters, you will feel right at home.

Our Values

We Are Challengers
We lead the way. We disrupt the industry by thinking differently, moving quickly, and taking ownership. We operate with a startup mentality and believe in building and investing in our own infrastructure, and our people.

We Are United
We operate as one team. Collaboration is core to how we work, and every idea matters. We believe strong partnerships and shared ownership lead to better outcomes.

We Care
We care deeply about our employees, partners, customers, and communities. We build trust through open communication, thoughtful decisions, and a relentless focus on our brand and customer experience.

The Role

Reporting to the Access Network Design Manager, the Service Designer will be responsible for delivery of projects which include new on-net fibre connectivity designs requiring the review of existing ISP distribution fibre and port capacity both at the customer premise and Beanfield points of presence. This position will be responsible for the accurate documentation of all network connectivity, implementation instruction and customer connectivity as-build in a variety of systems. This key position will work closely with Sr. Fibre Designers and the OSP construction division to ensure all project requirements are met, while assisting Sales on incoming requests.

What You’ll Do

• Responsible for maintaining data integrity of all databases through timely review, completion, and entry of As-build records into Patch Manager and ISP repository archives.

• Create technical documents for the implementation of new On-Net services, and maintain accurate records in Patch Manager, JIRA and project trackers.

• Accountable for the review of ISP port capacity and proactively communicating with Network Designers to ensure constant port availability.

• Responsible for the design and timely delivery of Simplex service designs.

• Documenting OSP/ISP related information gathered from field notes or pre-design Audits

• Responsible for the timely entry of as-built records in to Patch Manager

• Delivering field instructions for ISP connectivity (Workorders) within standard timeframes or internal SLAs.

• Participate in special initiatives often supervised by Senior designers.

• Prepare P2P network architecture diagrams

• As required, attending site visits to meet/accommodate contractors.

• Other duties as assigned.

What You Bring

• University Degree or College Diploma in computer science, engineering, or related work experience.

• Prior experience in the Telecommunication industry is considered an asset.

• Demonstrated ability to communicate with internal and external stakeholders.

• Ability to quickly learn on the job and leverage experiences and knowledge.

• Excellent problem-solving and critical thinking skills.

• Excellent verbal and written communication.

• Team oriented approach.

• Rigor and attention to detail

• Priority management

• Resourcefulness

• Professionalism

• Organization skills

• Team player

• Knowledge of AutoCAD, Micro-Station and/or ArcGIS software is an asset

• Knowledge of the IP networking technologies is an asset

• French proficiency is considered an asset

What’s in it for you

• A united, values-driven culture that genuinely cares about people, collaboration, and community.

• Hybrid work model

At Beanfield, we’re proud to be an equal-opportunity employer.

We believe that diverse teams make stronger teams. No matter your background, experience, or life story, if you meet the requirements for this role, we want to hear from you. We are committed to creating an inclusive and accessible workplace where all qualified applicants are considered for employment, without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other protected status.

Beanfield provides reasonable accommodations at all stages of the recruitment and selection process. If you need support during your application or interview, please reach out to us at recruitment@beanfield.com, we are happy to help.

Please note:

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. The salary range indicated includes a Short Term Incentive Plan (“STIP”) which represents a percentage of your Base Salary based on the achievement of individual and corporate objectives; The STIP payment is calculated based on a formula that takes into account several factors, including, without limitation, corporate and individual performance measures. The STIP payment is conditional upon meeting all of the STIP’s eligibility requirements.

Candidates must be legally eligible to work in Canada, as we are unable to sponsor employment visas. Also, all official communication regarding recruitment and hiring at Beanfield will come exclusively from email addresses ending in @beanfield.com. We urge candidates to be cautious of any unsolicited messages or offers and to remain vigilant against phishing attempts.