Commissions Analyst at Lifewave Inc – Draper, Utah

POSITION SUMMARY

The Commissions Business Analyst is responsible for analyzing, validating, and supporting LifeWave’s global commission systems. This role ensures that compensation plans are modeled accurately, deployed safely, and operate correctly in production. Serving as the analytical and coordination layer between Business, Product Management, IT, Finance, and external commission partners, this position plays a critical role in maintaining the integrity, accuracy, and reliability of LifeWave’s global distributor compensation programs.

SUPERVISORY RESPONSIBILITIES

This position has no direct supervisory responsibilities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Commission Analysis & Modeling

· Analyze compensation plans, rank structures, bonus logic, and volume rules to support new market launches, plan changes, and incentive programs.

· Review proposed compensation plan changes to identify missing requirements, ambiguous logic, and unstated assumptions before modeling or configuration begins.

· Evaluate and document the downstream impacts of plan changes across ranks, markets, and incentive programs.

· Translate business compensation requirements into precise, testable specifications for IT and commission system vendors.

· Model scenarios to forecast the financial and operational impact of proposed changes prior to implementation.

· Maintain a deep working knowledge of LifeWave’s commission engine, plan logic, and Exigo platform configuration.

· Testing & Validation

· Perform detailed validation of commission runs across preview, archive, and production environments to ensure payout accuracy.

· Execute structured comparison testing to confirm that commission outputs match expected results before releases are approved.

· Design and execute test cases for commission-related system changes, including rank qualification, bonus eligibility, and volume calculations.

· Support User Acceptance Testing (UAT) for commission-related changes, coordinating with stakeholders to confirm acceptance criteria are met.

· Perform post-deployment validation to verify production results align with approved release expectations.

· Identify, document, and escalate discrepancies between expected and actual commission outputs with appropriate urgency and rigor.

Change & Release Management

· Prepare and submit commission-related Emergency and Standard Change Requests (CAB) in accordance with IT governance processes.

· Coordinate approvals, supporting documentation, and release readiness reviews with IT leadership and relevant stakeholders.

· Support production releases for commission-related changes, including pre-release checklists, go/no-go decisions, and rollback planning.

· Monitor post-release commission runs and escalate issues requiring immediate correction or rollback.

· Cross-Functional Collaboration

· Act as the primary liaison between Product Management, IT, Finance, Sales Operations, and external commission vendors (including Exigo) for all commission-related matters.

· Participate in planning, sprint reviews, and status meetings related to commissions and compensation systems.

· Support senior leadership with data-driven analysis and recommendations during high-impact commission issues, discrepancies, or escalations.

· Partner with Legal and Compliance to ensure commission plan configurations meet regional regulatory requirements.

· Collaborate with the Distributor Experience Product team to align commission system capabilities with distributor-facing features and tools.

· Documentation & Knowledge Management

· Maintain commission roadmaps, change trackers, test logs, and support documentation to ensure transparency and auditability.

· Contribute to and maintain operational runbooks, commission logic documentation, and system configuration references.

· Provide institutional knowledge continuity for commission systems, including plan history, configuration decisions, and known edge cases.

· Document testing outcomes, validation results, and release notes for commission changes in a clear and reproducible format.

· Support onboarding and knowledge transfer for new team members working within commission systems.

QUALIFICATIONS AND EXPERIENCE

· The requirements listed below are representative of the knowledge, skill, and/or ability required.

· Education: Bachelor’s degree in business, Finance, Information Systems, Mathematics, or a related field; or equivalent work experience.

· Experience: 3–6 years of experience in a business analysis, commissions, or compensation systems role within a direct sale, MLM, or network marketing environment.

· Commission Systems: Deep understanding of commission engines and compensation plan mechanics, including rank qualification, bonus logic, volume rules, and payout calculations. Experience with Exigo is strongly preferred.

· Analytical Skills: Strong quantitative and systems-thinking skills; ability to model complex compensation scenarios, identify discrepancies, and trace root causes across large datasets.

· Testing & Validation: Demonstrated experience designing and executing structured test cases, validation comparisons, and UAT for commission or financial system changes.

· Change Management: Experience working within enterprise change management and IT governance frameworks, including preparation of CAB submissions, release documentation, and rollback planning.

· Cross-Functional Communication: Ability to effectively translate between business compensation requirements and technical system specifications; comfortable working with stakeholders at all levels including senior leadership.

· Microsoft Office: Advanced proficiency in Excel (pivot tables, complex formulas, data modeling) required. Proficiency in Word, Outlook, and PowerPoint expected.

· Operational Composure: Comfortable operating in high-urgency, high-visibility production environments where commission accuracy directly impacts distributor trust and satisfaction.

· Documentation: Strong written communication skills with a demonstrated ability to produce clear, accurate, and maintainable technical and operational documentation.

Work Environment & Physical Demands

LifeWave will operate as an in-office organization, and all employees are required to work onsite in alignment with corporate policy. While performing the duties of this job, the employee is regularly required to work at a computer workstation and be mobile within the office. Occasional movement of up to 25 pounds may be required.

LifeWave is committed to creating an inclusive workplace that values diversity and promotes equal opportunities for all. We embrace the principles of the Americans with Disabilities Act (ADA) and strive to provide reasonable accommodations to qualified individuals with disabilities.

In our pursuit of building a diverse and talented team, we encourage candidates of all abilities to apply for positions at LifeWave. If you require accommodation during the application or interview process, please inform our HR department, and we will work with you to ensure your needs are met.