Accounts Receivable Specialist at Forest Family Dentistry – Austin, Texas

About Forest Family Dentistry

Forest Family Dentistry is a privately owned general dentistry practice that opened in 2013 with 5 locations throughout the Austin area.

About the role

• Forest Family Dentistry is seeking an experienced Accounts Receivable Specialist to join our team. The ideal candidate will have working knowledge of dental insurance, patient A/R and Open Dental.

What you'll do

• Work closely with the Accounts Team and Revenue Cycler Manager to meet goals and improve Accounts Receivable metrics.
• Post insurance payments (EFT’s and Checks) and patient payments accurately in Open Dental.
• Verify new or existing insurance plans to provide accurate estimates
• Review patient accounts regularly to identify overdue balances and aging accounts.
• Communicate with patients to explain insurance coverage and outstanding amounts while maintaining a positive rapport and minimizing conflicts.

Qualifications

• 1+ years of experience in dental preferred.
• Experience with billing, accounts receivable, or related roles, with a strong understanding of insurance and payments.
• Ability to work independently and as part of a team.
• Excellent customer service skills.

We Offer

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401 K
• PTO and paid holidays
• Bonus Opportunities
• 34-40 Hours per week