Banquet Manager at Sun City Lincoln Hills Community Association – Lincoln, California

The Banquet Manager oversees all banquet operations by supervising, training, and scheduling staff to ensure exceptional service and flawless event execution. This role works closely with the Food & Beverage Director and follows all details outlined in Banquet Event Orders (BEOs) to ensure guests receive professional, timely, and high‑quality service. The Banquet Manager maintains staff grooming standards, supports onboarding, conducts evaluations, and provides ongoing coaching to foster strong teamwork. They coordinate with multiple departments, communicate clearly with guests, clients, and vendors, and ensure all event changes are relayed promptly. Responsibilities include monitoring banquet rooms for safety and service quality, preparing weekly BEO packets, verifying final billing accuracy, and ensuring compliance with alcohol service regulations and wage and hour laws. The Banquet Manager also oversees equipment maintenance, linen inventory, opening and closing procedures, and monthly counts of china, glassware, and silverware. Success in this role requires strong customer service skills, professionalism under pressure, attention to detail, and the ability to manage multiple priorities in a dynamic environment. Physical demands include lifting up to 35 lbs., working indoors and outdoors, and navigating various areas of the property. A positive attitude, strong communication abilities, and commitment to guest satisfaction are essential.

Required Qualifications
-High school diploma or GED required
-Two years of banquet service
-Must be able to speak, read and write in English
-Responsible Beverage Service (RBS) certificate and Food handler’s card

Benefits Overview
We offer a comprehensive benefits package including multiple medical plan options through Kaiser (HMO 0 40, HMO 1000 30) and Aetna (HMO AVN 0 100 30, NTL MCP 2000 80), with coverage available for employees, employee + children, employee + spouse, or families. Employer contributions range from 75–96% depending on the plan. Dental coverage is provided through MetLife (High PPO and Low PPO) with employer contributions between 58–80%, and vision benefits are offered through Aetna (Vision Core and Vision Plus) with a 100% employer contribution.
Employees also receive access to the NexGen Employee Assistance Program (EAP) through Paychex, offering counseling, mental health support, financial advising, and more. Our 401(k)-retirement plan allows contributions after 30 days, with an employer match of up to 4% beginning after one year. Additional benefits include a Flexible Spending Account, Long-Term Disability, Life Insurance equal to one year’s salary (with voluntary supplemental options), and optional coverage for short-term disability, accident, hospitalization, illness, and legal assistance.
Benefits begin on the 1st of the month following 30 days of employment. Paid time off includes vacation accruing at .0385 hours per hour worked (approximately 10 days per year, usable after 90 days), 9 paid holidays plus one floating holiday, and 40 hours of sick leave per year.

Equal Employment Opportunity and Accommodation
Sun City Lincoln Hills Community Association is an Equal Opportunity Employer and prohibits discrimination based on race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, and related medical conditions), gender identity or expression, sexual orientation, marital status, military or veteran status, physical or mental disability, protected medical conditions (including those defined under state or local law), reproductive health decision making, genetic information, or any other characteristic protected by federal, state, or local laws.
We are committed to providing reasonable accommodations in accordance with the Americans with Disabilities Act (ADA) and applicable California laws. Applicants and employees may request accommodations related to disabilities; sincerely held religious beliefs; needs arising from domestic violence, sexual offenses, or stalking; pregnancy, childbirth, or related medical conditions; or any other protected reason, unless doing so would create an undue hardship.

Employment is contingent upon successful completion of a background check, physical and drug screen and work authorization verification.