Auto Service Receptionist at AAF Management Group Inc. – Hackensack, New Jersey

Service Department Receptionist - All American Ford Hackensack, NJ

Join the dynamic team at All American Ford in Hackensack, NJ, as a Service Department Receptionist. This vital role offers an excellent opportunity to be the first point of contact for our valued customers, ensuring a smooth and welcoming experience. If you are organized, personable, and customer-focused, we invite you to become part of our professional and friendly environment.

Key Responsibilities:

- Greet and assist customers promptly and courteously upon their arrival

- Schedule service appointments and manage the service department calendar

- Answer phone calls, respond to inquiries, and provide accurate information about services

- Maintain customer records and update service history in the system

- Ensure the reception area is clean, organized, and welcoming

- Assist with administrative tasks such as filing, data entry, and processing payments

Skills and Qualifications:

- Previous experience in a receptionist or customer service role, preferably in an automotive dealership

- Excellent communication and interpersonal skills

- Strong organizational and multitasking abilities

- Proficiency with basic computer applications and dealership management software

- Professional appearance and positive attitude

- Ability to work efficiently in a fast-paced environment

At All American Ford, we foster a culture of integrity, teamwork, and continuous growth. We offer competitive compensation, benefits, and opportunities for career advancement. Join us and be part of a respected dealership committed to delivering exceptional service to our community.