Sr. Mortgage Loan Officer (Team Captain Role) at Arrowood Team @ Preferred Rate – Houston, Texas

Inbound opportunities from past clients and referral partners. No cold prospecting.

If you’re a loan officer who’s great at what you do, but tired of chasing your next deal all the time, this role is built for you.

We’re looking for an experienced Mortgage Loan Officer to step into a Team Captain role on a high-performing, referral-driven team. Your focus is simple: work with qualified clients, structure the right loan, and move deals forward.

You won’t be responsible for generating your own business. Our team produces consistent opportunities through past clients, referral partners, and marketing. The expectation is that you take ownership of the client experience and execute at a high level.

This is a high-communication, high-accountability environment. Clients and agents expect proactive updates, clear guidance, and a smooth process from start to finish.

At the Arrowood Team @ Preferred Rate, we’ve built our business around doing what we say we’re going to do and delivering a five-star experience every time. We’re proud to have earned 245+ five-star Google reviews from clients we’ve served.

Compensation: $60,000 – $80,000 base plus commission, with total compensation potential of $120,000+.

$60,000 - $80,000 + commission

What You’ll Do

• Conduct borrower consultations and structure loan scenarios
• Pre-approve and guide clients through financing decisions
• Present loan options clearly and confidently
• Lock loans and prepare files for submission
• Communicate with clients and referral partners during the early stages of the process
• Provide consistent follow-up with active buyers
• Deliver a high-level client experience that generates referrals
• Work closely with a processing team that takes over the file after submission
• Follow established consultation and communication frameworks used by the team

Experience

• 5+ years of mortgage lending experience
• Active NMLS license
• Strong loan structuring and guideline knowledge
• Experience with Encompass or similar LOS
• Construction lending experience preferred but not required

Skills & Traits

• Strong communication skills with clients and referral partners
• Confident presenting options beyond just the rate
• Highly organized and detail-oriented
• Proactive and responsive
• Comfortable managing multiple active files
• Team-oriented with a high level of ownership
• Eastern or Central Time Zone for Remote Work

We are part of Preferred Rate, a top 10 retail mortgage bank operating in 49 states. While we have the backing of a national lender, our local team operates as a tight-knit, enterprising group focused on delivering exceptional client care.

Benefits

• 401(k) / 401(k) matching
• Dental Insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance