Director of Food & Beverage Services in Newton, Massachusetts at 2LIFE COMMUNITIES

General Summary

The Director of Food and Beverage Services provides strategic and operational leadership for all dining programs across the campus, ensuring a high-quality, resident-centered experience. This role oversees all aspects of food and beverage operations, combining culinary innovation, financial stewardship, regulatory compliance, and team leadership to deliver efficient, sustainable, and health-conscious meal services.

With a strong understanding of the impact dining has on overall well-being, the Director is responsible for creating an engaging environment that supports the social, emotional, and physical health of residents. By optimizing operations and fostering a culture of excellence, this role ensures that the dining program enhances community satisfaction and contributes to a vibrant, welcoming place residents are proud to call home.

ESSENTIAL JOB FUNCTIONS

Menu Planning and Food Preparation:

• Oversee the development of catering programs for community events, serving residents, guests, and special gatherings.

• Ensure all program menus offer a variety of food choices that align with individual nutritional needs and preferences while providing a selection of fresh, healthy, affordable, and enticing meal options.

• Prepare seasonal menus and ensure timely execution of menu changes.

Resident Engagement and Dining Experience:

• Regularly review and adjust dining programs to ensure they are responsive to resident feedback and operational effectiveness.

• Coordinate take-out options in the servery and convenience store

• Regularly engage with residents to gather feedback, discuss dietary preferences, and address any concerns related to the dining program.

• Collaborates with volunteers to support and enhance dining services as appropriate.

Health, Safety, and Food Compliance:

• Conduct regular inspections to ensure adherence to health, safety, and sanitation regulations and to identify opportunities for additional staff training.

• Ensure compliance with local and state health, sanitation, and safety codes and regulations.

Budgeting and Operational Oversight:

• Establish competitive purchasing practices and use Group Purchasing Organization (GPO) technology to ensure cost-effective inventory management while maintaining high-quality standards.

• Create and manage the annual dining services budget, using financial data to guide operations and ensure financial sustainability.

• Monitor operational costs and adjust food offerings, purchasing practices, and staffing levels

• Oversee the responsible management of alcohol services, ensuring all regulatory requirements are met and the liquor license is maintained.

Leadership and Team Development:

• Manage and monitor kitchen staff scheduling, ensuring efficient operation and appropriate coverage for all shifts.

• Interview, hire, train, and supervise dining staff, ensuring they receive ongoing support and development opportunities.

• Identify and address staff developmental needs; provide training to ensure all team members meet performance standards

KNOWLEDGE, SKILLS & ABILITIES

Education and Experience:

• A Culinary degree is highly desirable.

• Minimum of 5 years of experience in food and beverage management, with at least 2 years in a leadership role within a senior living community or hospitality environment.

Leadership and Technical Skills:

• Responsible for managing all culinary team members, including cooks, servers, and wait staff, and dishwashers.

• Proven ability to develop and manage budgets, optimize operational costs, and ensure financial sustainability.

• Comfortable with computer technology. Ability to become proficient in Google Suite for Work (Gmail, Drive, Docs, Sheets, Slides) and Microsoft Office (Excel, Word, PowerPoint)

• Ability to implement and utilize Point of Sale systems that provide accurate purchases and account balance information for residents

Regulatory Knowledge and Certifications:

• In-depth knowledge of food safety standards, dietary regulations, and local health codes.

• Current ServeSafe certification.

• Liquor License Certification

WORKING CONDITIONS/PHYSICAL DEMANDS

• Ability to lift up to 50 pounds

• Ability to stand for up to 8 hours or more

• Willingness to work a flexible schedule, including evenings, weekends, and holidays as required.

We don’t just offer a job; we invest in your entire life. Our "Total Rewards" package adds an extra 27% to 30%+ in value on top of your base salary.

Comprehensive Health: Premium Medical, Dental, and Vision coverage for you and your family.

Future-Proofing: 401(k) retirement planning and employer-paid Life, AD&D, and Disability insurance (Short & Long Term).

Rest & Recharge: Generous paid vacation, official holidays, plus 2 floating holidays to use whenever you need a break.

Family-Friendly: Inclusion for your "+1" and dependents, plus Pet Insurance for your furry family members.

The above statements intend to describe the general nature and level of work performed by people assigned to do this job. The above does not intend to be an exhaustive list of all responsibilities and duties required.

We desire to build and cultivate an environment that brings together an exceptional workforce with unique experiences, backgrounds, talents, and perspectives.

External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.