Quality Assurance Manager in Glencoe, Illinois at Eat Evergreen Inc

We’re Evergreen, and we make waffles that are craveworthy first and quietly nutritious behind-the-scenes. What started in 2018 with a mom, a mission, and a waffle maker has grown into two waffle lines, placement in over 8,000 stores nationwide, and one of the fastest-scaling brands in the U.S. We’re on a mission to reinvent breakfast—and we’re looking for team members who are passionate, creative, and love to hustle.

The Quality Assurance Manager will play a critical role in ensuring the highest standards of quality and safety across all portions of Evergreen’s supply chain. This position will quickly become an important member of an Operations team that will be looking to them to develop and lead quality process management efforts across a variety of partners. It is an opportunity to use past learnings and help write the book for Evergreen’s quality programs. Strong independent initiative skills are essential, along with collaboration internal Operations, Sales, and Marketing team members as well as external partners.

Key responsibilities include, but are not limited to:

• Develop and lead quality process management efforts with all co-manufacturing sites.
• Lead and manage HAACP, GMP, allergen control, and traceability programs to ensure product integrity and regulatory compliance.
• Visits to co-manufacturing sites to ensure processes and production are being completed to spec.
• Ownership of certification and regulatory compliance & documentation.
• Accountability for consumer complaint tracking and complaint trend analysis.
• Audit program ownership, both internally and externally.
• Oversee the full management of Evergreen’s recall plan and programs.
• Establish and maintain testing protocols (microbiological, sensory, and physical) for finished products and process controls
• Supplier quality oversight.
• Own 3rd party relationships for microbiology testing, sensory, shelf life, process authority, and other relevant areas.

• Minimum of 5 years of experience in quality assurance management within the food industry, frozen products preferred.
• Proven experience working with co-manufacturing partners.
• Strong knowledge of FDA & FSMA regulations and food safety standards.
• Excellent communication and relationship management skills.
• Experience with quality management systems and software.
• Self-motivated and autonomous.
• Experience with sensory evaluation and working with sensory consultants.
• Bachelor's degree in food science, microbiology, or related field preferred.
• Ability to travel up to 30% to various manufacturing and supplier facilities.

• Competitive base salary of $110,000-$120,000 per year depending on experience, knowledge, skills, abilities, market alignment in your area, and internal alignment with our team
• Remote work environment
• Medical, dental, vision, and base life insurance -- 100% of premiums paid by the company for employees and 50% for dependents
• 401k with 4% company match
• Self-managed PTO and paid company holidays
• Voluntary/supplemental life, critical illness and accident insurance
• Flexible health and dependent care spending account plans
• Instacart membership
• Lots of tasty waffles!