GIS Supervisor at New Braunfels Utilities – New Braunfels, Texas

Position Summary

The GIS Supervisor is responsible for the health, integrity, and long-range planning of NBU’s Geographic Information System (GIS), which manages the electric, water, wastewater, and fiber optic utilities infrastructure network for New Braunfels. The intent of this job description is to provide a representative summary of the major duties and responsibilities; it is not all-inclusive and all duties may not be required of the position.

Essential Duties & Responsibilities

DEVELOPMENT OF LONG/SHORT TERM STRATEGIES

• Maintain a comprehensive, current knowledge of applicable laws/regulations regarding GIS data and dissemination
• Maintain an elevated level of technical skills and knowledge to maintain proficiency in the latest technologies in GIS
• Develop process flows that ensure consistent, high quality work products
• Plan and develop Internet, database, desktop and mobile strategies to improve GIS across the enterprise of NBU
• Ensure data and information access for external and internal customers is efficient and user-friendly
• Review and recommend GIS hardware and software solutions
• Establish quality assurance and quality control procedures along with documentation for the GIS Division
• Create and execute strategic plan for enterprise GIS
• Design and implement the enterprise GIS architecture and data strategies

GOVERNANCE, DEVELOPMENT AND IMPLEMENTATION OF GIS

• Safeguard and maintain the integrity of NBU's utility networks
• Evaluate and determine computer software needs and version upgrades and migrations
• Oversee the design and maintenance of NBU's geodatabases
• Direct the design, development, and quality assurance of GIS software systems and applications
• Develop expertise with NBU organizations' use of data and how it supports their programs and business processes
• Ability to complete analysis, produce maps and reports, and provide recommendations based on GIS and related data
• Track productivity and backlog of the group
• Implement GIS related training and develop technical documentation as required
• Implement quality assurance/quality control procedures including geographical data management policies and guidelines, standards and metadata documentation
• Embrace and adhere to best practices for database architecture, security, and maintenance

MENTORING GIS TEAM

• Promote open communication with GIS team
• Represent the GIS team on all related projects within NBU and external agencies
• Consult with team to execute current and future projects
• Assist team with complex scenarios and provide technical expertise as needed
• Mentor and coach junior team members as necessary
• Advocate training and certification for team and work on professional development plans for team

CONFIGURE AND/OR PROGRAM TECHNICAL ENHANCEMENTS

• Develop methodologies to automate complex GIS procedures to increase efficiencies and the overall effectiveness of the GIS program
• Provide GIS users with simple yet effective means to access information, answer questions, generate work products, and support decision making
• Track and maintain integrations to and from GIS system
• Evaluate and make recommendations for GIS standards, policies, and practices
• Implement GIS related training and develop technical documentation as required
• Prepare formal GIS policies and internal procedures for change management

GENERAL RESPONSIBILITIES

• Maintain regular attendance; leave schedule should be managed to not interfere with ability to accomplish tasks, including special projects and assignments with deadlines
• Adhere to NBU safety guidelines and practices at all times and in all situations
• Maintain a clean and safe work area, office, field site and vehicle as applicable
• Maintain strict confidentiality of business, employee and customer information in written and oral communications and safeguard sensitive documents
• Develop & maintain effective customer service skills for communications with co-workers, customers and the public in general
• Adhere to NBU policies and procedures
• Exemplifies NBU Core Values of Stewardship, Team, Integrity, Culture, and Safety

Certification and Licensures Requirements

GISP Certification Preferred

Other Minimum Qualifications

• Requires extensive experience with ArcGIS Desktop
• Experience with Windows Desktop and Server Operating Systems
• Experience with ArcGIS Online, ArcGIS Server, and ArcGIS in a mobile environment required
• Experience with Experience with ArcGIS Pro, Field Maps, Experience Builder, ESRI Utility Network
• Experience with SQL Server and Geodatabase Tuning strongly preferred
• Requires some knowledge of Python, modelbuilder, and scheduled tasks
• Experience with .Net, VBA, C# a plus
• Experience with ArcFM a plus

Other Software Knowledge

ArcGIS suite of software 10.8.1 or higher, Schneider ArcFM, ArcGIS Online, Microsoft SQL Server 2016 or higher, SQL Server Management Studio, CityWorks, MS Excel and Access

Formal Education and Work Experience Requirements

Degree/Diploma Obtained: Bachelors

Work Experience Time Frame: Five Years or More

Field of Study: Geography, Computer Science, Environmental, or other related field