BancFirst Tower Security Supervisor at BancFirst Corporation – Oklahoma City, Oklahoma

BancFirst Tower Security Supervisor

Oklahoma City, OK

Full Time
Onsite

BancFirst Tower: 100 North Broadway, Oklahoma City, OK 73102

Position Summary

The Security Supervisor is responsible for overseeing daily security operations for BancFirst Tower, ensuring a safe and secure environment for tenants, employees, visitors, and company assets. This role supervises contract security personnel, manages access control and surveillance systems, and ensures compliance with BancFirst security policies, procedures, and applicable laws. The Security Supervisor reports to the BancFirst Physical Security Officer, works closely with BancFirst Tower property management, and also serves as a liaison with local law enforcement agencies.

Essential Duties and Responsibilities

• Select, supervise, schedule, and evaluate contract security officers.
• Conduct performance appraisals and initiate corrective or recognition actions as appropriate.
• Lead regular security staff meetings and ensure consistent communication between management, tenants, and officers.
• Provide ongoing training for security personnel, focusing on policy compliance, emergency response, and customer service.
• Oversee daily site operations including patrols, incident documentation, and access control monitoring.
• Maintain accurate records of attendance and activity reports.
• Maintain all security devices, systems, and related equipment in good working condition.
• Participate as a key member of the BancFirst Tower Emergency Response Team.
• Coordinate and participate in emergency drills, ensuring readiness for fire, medical, weather, or security-related events.
• Respond to medical emergencies, providing first aid, CPR, or support until medical personnel arrive.
• Prepare detailed incident reports, statements, and investigation summaries in a clear and professional manner.
• Conduct investigations involving internal and external incidents in coordination with the BancFirst Physical Security Officer.
• Collaborate with vendors, contractors, and property management on all security-related repairs, installations, and upgrades.
• Provide recommendations to enhance security procedures, staffing, and technology.
• Support the BancFirst Physical Security Officer in conducting data analysis to identify trends, incidents, and potential risks, and track security metrics.

Skills and Competencies

• Strong leadership and supervisory skills with the ability to motivate and direct outsourced teams.
• Proficiency in access control, video surveillance, and emergency response systems.
• Excellent written and verbal communication skills; ability to handle sensitive information with professionalism and discretion.
• Sound judgment and composure in high-stress or emergency situations.
• Strong analytical skills and attention to detail.
• Working knowledge of Oklahoma criminal law and investigative procedures.
• High level of integrity, reliability, and professionalism.
• Ability to work flexible hours and respond to emergencies outside of regular business hours.

Hometown service, statewide strength. BancFirst is committed to investing in the future of Oklahoma communities. BancFirst is a $14 billion bank offering personal and commercial products, trust, insurance, and investment services in sixty Oklahoma communities. Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers.
EOE - BancFirst is an Equal Opportunity employer.

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