Inside Sales Representative at Snavely Forest Products Inc – WESTMINSTER, Maryland

Inside Sales Support is an enthusiastic connector between our outside sales team and our customers. The Inside Sales Representative will effectively communicate product features, benefits, and pricing to potential customers. They will understand our products and culture and ensure customer orders are processed accurately. Primary objectives are to support our customers’ needs to a “best in class” level.

Duties/Responsibilities:

• Support the daily sales operations of a building materials distribution center.
• Work with customers and co-workers to build solid relationships based on trust and competence.
• Able to handle detailed work quickly and correctly.
• Support a fast-paced environment with multiple projects going on simultaneously.
• Utilize the DMSi software Agility for order entry, purchasing entry, and customer information.
• Follow established guidelines, structure, and policies, while working with and for others
• Maintain customer pricing records.
• Accurate order entry
• Follow up on all quotes and handle customer service claims in a timely manner.
• Other duties as assigned

Required Skills/Abilities:

• Socially focused "How can I help you?" attitude.
• Cooperative, easy-going, and agreeable in getting along with others.
• Strong communication skills
• Team Collaboration
• Persuasive teaching style to communicate the company's products and services.

Qualifications:

• Experienced with Microsoft Office Suite (Excel, Outlook, Word)
• Prior inside sales and customer service experience
• Minimum of 3 years’ experience with inside sales, customer service, and/or marketing disciplines
• Industry experience preferred

Physical Requirements:

• Work is conducted in an office/field setting with sedentary to moderate physical effort associated with using a computer, copier, etc.

• Ability to walk, sit, or stand for extended periods of time

• May be required to occasionally lift, carry, push, pull or otherwise move objects up to 25 pounds

Benefits:

• Medical, Vision, Dental, and more through Mutual of Omaha
• Employer-paid benefits: TeleDoc and Hinge Health
• MOTUS for driver refunds
• PTO
• 401K and match
• Company ESOP Program

This job description summarizes the nature of work, skills, abilities, and essential functions; it is not a comprehensive listing of duties or responsibilities.

Snavely Forest Products is an equal opportunity/affirmative action employer and does not discriminate on the basis of race, color, religion, sex, national origin, disability, gender identity, sexual orientation, or protected veteran status.

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