Fixed Base Operations Manager at Riddle s Group – Rapid City, South Dakota

Riddle’s Group has built a strong reputation across multiple industries by focusing on people, service, and growth. As we expand into the aviation sector with our strong local partner, we are seeking an experienced and driven Fixed Based Operator (FBO) Manager to lead this exciting new venture. This is a unique opportunity to shape operations, build a team, and establish a premier service experience for aviation clients.

Responsibilities

• Lead and manage day-to-day FBO operations, including fueling, hangar services, ground handling, and customer relations.
• Recruit, train, and develop staff to deliver safe, reliable, and exceptional service.
• Establish operational procedures, safety protocols, and service standards aligned with FAA, TSA, and airport requirements.
• Build strong relationships with pilots, aircraft owners, charter companies, airport authorities, and vendors.
• Manage budgets, financial performance, and resource allocation for the FBO.
• Oversee facility and equipment maintenance to ensure operational readiness.
• Promote the FBO’s services, driving growth and client satisfaction.

Qualifications

• Proven senior leadership experience in FBO operations.

• Thorough understanding of FAA, TSA, and airport regulations and requirements.

• Strong knowledge of fueling, ground handling, hangar operations, and aviation safety regulations.
• Ability to build operations from the ground up, including team development and process design.
• Financial and business management skills, with experience in P&L responsibility.
• Excellent communication, leadership, and problem-solving skills.
• Flexible schedule, including evenings, weekends, and holidays as needed.

What We Offer

• Competitive salary and incentive opportunities.
• Comprehensive benefits package (medical, dental, vision, 401k, etc.).
• The opportunity to lead a new business line with support from a strong, established company.
• A dynamic work environment with room to grow as the aviation division expands.
• Possible relocation assistance for the perfect candidate.

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