Rental and Office Coordinator at Settlers Hospitality – Hawley, Pennsylvania

Our commitment to excellent guest services is what drives us, and we are dedicated to hiring outstanding individuals who share our passion for ensuring our guests have an exceptional experience while staying with us. We are currently looking for a hardworking and motivated individual to join our team in Settlers Hospitality.

The Rental and Office Coordinator at Settlers Hospitality is in charge of managing all aspects of long-term rental properties. They also coordinate office the daily office functions within the headquarters office. The ideal candidate is well-organized, has great time management skills and be able to act without guidance. They have excellent communication skills and create a welcoming atmosphere for tenants, guests, and employees.

Responsibilities:

• Prepare lease agreements, tenant notices, and documents for rentals
• Manage and record rental payments and associated paperwork
• Manage and configure rental database
• Manage maintenance requests submitted by tenants and coordinate repairs with facilities teams
• Process and track accounts payable and receivable for rentals
• Manage vendors as assigned for rentals
• Format information for internal and external communication related to rentals– memos, emails, presentations, reports
• Screen and direct phone calls and distribute correspondence
• Coordinate property showings with realtors and prospective tenants as needed
• Prepare and types written correspondence (letters, proposals, contracts, etc)
• Write memos, correspondence, invoices, receipts, spreadsheets and other reports as needed
• Keep the rental database and filing system up to date and organized
• Manage mail for the headquarters office
• Order office supplies and ensure equipment in main office is functioning and stocked with supplies
• Support departments within headquarters office with clerical tasks as needed and assigned
• Perform other duties as directed by management

Qualifications:

• Work experience as property manager or similar role preferred
• Experience in real estate management preferred
• Excellent MS Office knowledge
• Outstanding organizational and time management skills
• Experience with various forms of office software and equipment
• Excellent verbal and written communications skills
• Discretion and confidentiality
• High School degree
• PA diploma or certification is a plus
• Strong leadership skills and ability to work independently to prioritize and complete work
• Able to write reports and presentations
• Excellent interpersonal skills
• Ability to work with staff across multiple departments
• Ability to work with vendors and clients, fostering and maintaining strong relationships that result in positive guest and tenant experiences
• Ability to work with budgets and create spreadsheets
• At least one year of hospitality experience is preferred