Assistant General Manager at Nubeluz NYC – New York, New York

Job Title: Assistant General Manager – Nubeluz
Location: New York, NY
Reports To: General Manager
Department: Operations
Employment Type: Salaried, Exempt

About José Andrés Group

José Andrés Group (JAG) is a hospitality company led by Chef José Andrés, known for outstanding guest experiences, innovation, and a values-driven culture. Our teams bring world-class food and warm hospitality to life across acclaimed concepts worldwide.

Position Summary

Perched above the Manhattan skyline, Nubeluz by José Andrés is a dazzling rooftop destination where elevated cocktails, vibrant music, and electric energy come together to create an unforgettable nightlife experience.

The Assistant General Manager (AGM) is a dynamic and highly visible leader who thrives in a fast-paced, late-night environment. Partnering closely with the General Manager, the AGM drives exceptional evening operations, cultivates an energized and hospitality-driven team, and ensures every guest interaction feels seamless, celebratory, and memorable. This role is ideal for a leader with a passion for nightlife, beverage excellence, and creating high-impact guest experiences.

Key Responsibilities

Operational Leadership

• Lead high-energy nightly service, ensuring seamless execution from peak hours through close.
• Own the flow, pacing, and energy of the room, maintaining a vibrant yet controlled environment.
• Oversee reservations, guest arrival experience, VIP seating, and table management with precision.
• Partner with security and door teams to manage capacity, guest experience, and safety standards.
• Ensure music, lighting, and ambiance align with the brand experience throughout the night.

Sales & Brand Growth

• Drive revenue through premium beverage sales, bottle service and elevated upselling techniques.
• Actively engage with guests to build relationships, enhance experiences, and drive repeat visits.
• Support nightlife programming, special events, and activations that position Nubeluz as a top NYC destination.

Financial Performance

• Support P&L management with strong focus on beverage cost controls, high-volume efficiency, and revenue optimization during peak hours.
• Partner with bar leadership to ensure accurate inventory, minimized waste, and strong margins.

Team Leadership & Development

• Recruit and develop a high-energy, nightlife-savvy team that thrives under pressure.
• Lead impactful pre-shifts focused on cocktails, service flow, guest engagement, and sales strategy.
• Coach teams on reading the room, anticipating guest needs, and delivering elevated nightlife hospitality.
• Maintain team morale and performance during extended late-night service.

Guest Experience & Service Excellence

• Be highly visible during peak service, acting as the face of leadership on the floor.
• Deliver a luxury, high-touch experience while maintaining speed and efficiency.
• Handle guest recovery with confidence, discretion, and a solutions-driven mindset.
• Elevate VIP and repeat guest experiences through personalization and attention to detail.

Project Support & Programming

• Support late-night programming, DJ/events, private events, and seasonal activations.
• Assist in developing experiences that keep Nubeluz at the forefront of NYC nightlife.

Required Qualifications

• 3–5+ years of FOH leadership experience in upscale, high-volume nightlife, lounge, or cocktail-driven environments.
• Strong background in beverage programs, cocktails, and nightlife operations strongly preferred.
• Proven ability to lead teams during high-pressure, late-night service.
• Experience managing VIP guests, reservations systems, and high-volume floor operations.
• Strong leadership presence, emotional intelligence, and decision-making skills.
• Knowledge of DOH regulations, alcohol service laws, and nightlife compliance standards.
• Passion for hospitality, music-driven environments, and high-energy service.
• Must have full availability to work late nights, weekends, holidays, and extended evening hours.

Working Conditions & Physical Requirements

• Ability to work late-night shifts consistently, often extending past standard operating hours.
• Stand and walk for extended periods (8+ hours in a high-energy environment).
• Lift/push/pull up to 30 lbs. occasionally.
• Comfortable working in loud, high-volume, dimly lit environments with music and crowd density.
• Exposure to varying temperatures, crowded spaces, and fast-paced service conditions.

In Return, We Offer You

• Competitive compensation and performance-based bonus opportunities
• Comprehensive health & wellness benefits
• Retirement savings plans
• Employee dining discounts
• Growth within a dynamic, innovative, and award-winning hospitality group

Equal Opportunity Employer

José Andrés Group is an Equal Opportunity Employer and participates in the federal E-Verify Program.