Coordinator, Clinical Data - 40 hours, days at UMass Memorial Health – Worcester, Massachusetts

Position Title: Coordinator, Clinical Data - 40 hours, days

Location: Worcester, MA University Campus

Time Type: Full time

Remote Type: Hybrid 3-4 Working Caregiver (Onsite 3 - 4 days)

Job Category: Administration

Job Family: Professional & Administration (Administration/Supv/Managers/Directors)

Job Type: Regular

Req ID: R26103087

Description:

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:
Exempt

Hiring Range:
$68,369.60 - $123,073.60
Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule Details:
Monday through Friday

Scheduled Hours:
8-4:30

Shift:
1 - Day Shift, 8 Hours (United States of America)

Hours:
40

Cost Center:
10030 - 6212 Office Quality Patient Safety

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Responsible for data collection and abstraction for various quality/safety/improvement projects and publically reported measures. Performs a wide range of duties involving the collection, abstraction, and recording of clinical patient data following department guidelines and standards. Reviews cases as needed based on current performance improvement or abstraction focus. Relays information to clinicians or improvement teams based on data collection/abstraction in order to improve performance. Is a member of performance improvement or service line teams as appropriate.

I. Major Responsibilities:

1. Performs concurrent and retrospective medical record review to:
a. Meet requirements for abstraction put forth by government, accreditation, and insurer requirements.
b. Identify quality of care concerns and performance improvement opportunities as identified by specific UMMMC indicators.

2. Identifies and retrieves data (per specific project requirement) from electronic record or other data source based on abstraction needs.

3. Coordinates data collection for abstraction along with any outside vendors; completes appropriate forms and enters data into electronic data base(s) and may submit to external sources.
4. Interacts with healthcare stakeholders to share information regarding performance improvement initiatives.
5. As necessary, make outgoing post discharge phone calls to selected patients to obtain information from patients.
6. Facilitates and/or participates in a variety of task forces and quality improvement meetings. Reports on data for internal sources.
7. Works collaboratively with Medical Records Department, and Service Lines to identify areas for performance improvement around documentation, coding, quality, and clarification of externally and publically reported data.
8. Remains current regarding changes in hospital and governmental/external agency regulations as related to pertinent data collection.
9. Works collaboratively with Information Technology in the development of tools/reports for electronic abstraction of key fields in the EMR.
10. Reviews protocol for compliance with established databases, laws and regulations or organizational policies and procedures such as TJC, UHC and CMS.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:
Required:
1. Bachelor’s degree in Health Care Related Clinical field.

Experience/Skills:
Required:
1. Two years of experience working with medical records clinical abstraction and performance improvement in healthcare.
2. Excellent oral and written communication skills and teamwork skills.
3. Ability to utilize a variety of computerized software applications such as word processing, spreadsheets, and databases required.
4. Ability to work independently. Must have proven organization skills to meet established internal and external deadlines.
5. Must be able to exercise sound clinical judgment in the interpretation and documentation of medical and nursing care.
6. Ability to work with all levels of the organization and to actively participate on improvement teams.

Preferred:
1. EMR experience.
2. 2 years acute care clinical experience a significant plus.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

The position focuses on disease specific abstraction, analysis and improvement working closely with the Stroke Coordinator and other Quality, Safety and Regulatory Team members.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

About Us:

At UMass Memorial Health, everyone is a caregiver. No matter their responsibilities or title, every employee or "caregiver" fills an important role for our patients and their families every day. Who is a caregiver? It's not just the person who delivers the care. It's all the people who make it work ... and make it better. Caregivers give everything that helps patients heal, from expertise to extra attention. They give clean, comfortable rooms. Fast, accurate answers. And an easier, less stressful experience. They give warm, reassuring smiles, and helping hands. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, our community and each other. And everyone, in their own unique way, plays an important part, every day.