Corporate Quality Assurance Document Coordinator at Prairie Farms Dairy, Inc. – Edwardsville, Illinois

Position Overview

The Corporate Quality Assurance Document Coordinator will be responsible for maintaining documentation across national account customer portals, maintaining shared department files, preparing the quality newsletter, tracking audits and corrective actions, and working with members of the quality team for samples, training classes, and other projects.

Key Responsibilities

• Maintain document compliance in a variety of online portals.
• Manage supplier and item information and documentation in TraceGains system.
  1. Establish new users and handle training for the platform
• Maintain share department files.
• Update documentation and facilitation distribution of files.
• Prepare and distribute Quality newsletter.
• Track internal audits and corrective actions for all plant locations.
• Send monthly reminders for reports, scorecards, document compliance, etc.
• Coordinate samples with outside suppliers, as well as plant locations, and assist the Director of Product Quality and Technical Services.
• Assist with training classes, events, and projects as needed.
• Any other duties as assigned.

Required Qualifications

• Proficient ability with Microsoft 365 and Excel.
• Strong analytical, diagnostic, and problem-solving skills.
• Good communication ability, both written and verbal.
• Acceptable to working in a team environment.
• Experience working win an office environment, working with confidentiality and documentation.

The following is preferred:

• Bachelor’s degree in business and/or a related field.

Required Skills/Abilities:

• Advanced communication skills to coordinate activities with other departments and locations within the company.
• Public speaking and ability to train others in new information.
• Ability to work without direct supervision.

Required Soft Skills:

• Excellent leadership and interpersonal skills.
• Coachable and willing to learn.
• Strong attention to detail and organizational skills.
• Customer service orientation.

Competency

• Must be able to read and write English and perform basic math calculations.
• Effective time management skills to achieve results through prioritizing demands.
• Demonstrates critical thinking skills and effective decision-making skills.
• Strong attention-to-detail and organizational skills.
• Must demonstrate proficiency in essential tasks and a willingness to learn.

Working Conditions

• Comfortable working in an office environment.
• Ability to bend, stoop, step, and reach above the head and below the knees.
• Ability to stand for long periods of time.
• Ability to lift, push and pull products weighing up to forty (40) pounds or more in and out of confined spaces and occasionally having to lift products overhead.

About Prairie Farms – “Farmer Owned. Locally Produced. Since 1938.”

We are a farmer-owned cooperative. This means we are owned and operated by over 800+ farm families who are critical members of society. They have selflessly taken on the tremendous task of producing nutritious, high-quality milk for a growing population, which requires being on the job 24/7, 365 days a year.

We have represented American agriculture since our founding in 1938. Many of our dairy farms are operated by several generations of family members with roots dating back to the 1800s. On average, each farm milks around 120 cows and everyone pitches in to keep them happy and healthy - which means around-the-clock care!

Our Mission:

• To produce dairy products of the highest quality
• To conduct our business with professional integrity
• To exceed expectations of our customers and consumers
• To support our communities in a positive, sustainable manner
• To deliver exceptional patronage to our network of farm families
• To simply “do right” for our farm families, employees, and communities

Benefits: Medical, Dental, Vision, STD, Thrift, Life Insurance

EEO Statement

Prairie Farms Dairy, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.