Experienced Automotive Service Advisor (TOYOTA) at American Chevrolet Inc – Calumet City, Illinois

Advantage Dealer Group is focused on creating an amazing work environment for our employees because we realize that they are our greatest asset! Over the years our employees have helped us become the proud recipients of a range of awards and exclusive benchmarks! If you are looking for an opportunity with excellent career growth then join our team and help us grow to the next level!

Advantage Dealer Group is looking for a dedicated and customer-focused Experienced Automotive Service Advisor to join our family!

This full-time role is perfect for someone with a passion for the automotive industry and a strong track record of delivering exceptional customer service.

Responsibilities:

• Serve as the primary point of contact for all automotive service and repair matters.
• Understand customers problems and arrange for appropriate service.
• Set and manage the expectations of the service visit for both the customers and mechanics.
• Continuously keep the customer updated on repair needs and completion times.
• Present results of vehicle inspections and sell customers additional needed repairs.
• Provide the best environment for our customers to create repeat customers Help us build a high performing business.
• Maintains our reputation as a quality repair center Increases customer satisfaction.

Benefits:

• Weekly Salary + Commission
• 401(k)
• Paid Vacation & PTO
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Referral program
• Vision insurance

• 2+ years of experience as an Automotive Service Advisor
• Proficiency with computer systems (AutoMate DMS experience a plus)
• Toyota or import brand experience is preferred, but not required
• Strong customer service and communication skills
• Knowledge of automotive systems, parts, and repair processes
• Ability to multitask in a fast-paced environment
• A valid driver’s license with a clean driving record
  

We offer competitive pay, excellent benefits, and opportunities for career growth. If you are a dependable, team-focused individual who is committed to providing high-quality service, we encourage you to apply for this exciting opportunity.

EEOC Statement

Advantage Dealer Group is an Equal Opportunity Employer. We are committed to creating a workplace free of discrimination and harassment and promoting inclusion and respect for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, political beliefs, sexual orientation, marital status, or any other characteristics protected by law.