IT Supervisor Server & Storage at Utah Transit Authority – Salt Lake City, Utah

Description

JOB SUMMARY

The role of the Information Technology Supervisor (Server & Storage) supervises and oversees daily operations of hardware, software, server, storage, and associated network devices installation, analysis, support, maintenance, and administration of related technologies that function as the backbone of the compute and storage environments on-premise and in the cloud under the purview of the server and storage team. Will function as an all-around expert providing support and cross-training where appropriate. Additionally, this position will review, recommend, and coordinate these environments' overall design and architecture, and implementation with internal and external resources. The Information Technology Supervisor (Server & Storage) will research new technologies, feedback, and best practices and participate in written proposals evaluation.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

• To carry out essential functions of this job, must have a valid Utah’s driver’s license with no more than four moving violations in the past three years; or, if a non-driver, must be able to travel efficiently by another means to and from varied locations within UTA’s service area. Lack of a driver’s license does not necessarily preclude employment. No applicant may have more than one violation of driving under the influence of alcohol and/or drugs within the last ten years.
• Must be able to remain calm and work competently in a dynamic and occasionally high-pressure environment
• Must be willing to work occasional evenings, weekends and holidays, and to share in the on-call responsibilities as required to support a 24x7 network environment.

EDUCATION:

• High school diploma / GED required
• Bachelor’s degree in Information Technology or Engineering field of study or equivalent work experience.
• Any combination of training and education greater or equal to five hundred hours (500) hours from an accredited college or university with emphasis on an Information Technology or Engineering field of study.

EXPERIENCE:

• Four (4) years managing personnel in a supervisory role related to Information Technology
• Eight (8) years of direct experience administrating server and infrastructure systems.
• One (1) year experience training and mentoring junior staff members

*Qualifying experience must have been within the last ten (10) years.

KNOWLEDGE – Required:

• Experience with virtualization and containerization (e.g., VMware, Virtual Box);
• In-depth knowledge of core Microsoft technologies/implementations to include Active Directory Domain Services, Domain Name Services, and Dynamic Host Configuration Protocol.
• Knowledge of cybersecurity and privacy principles.
• Knowledge of computer networking concepts and protocols, and network security methodologies.
• Knowledge of risk management processes (e.g., methods for assessing and mitigating risk).
• Knowledge of cyber threats and vulnerabilities.
• Knowledge of the enterprise information technology (IT) architectural concepts and patterns (e.g., baseline, validated design, and target architectures.)
• Knowledge of network access, identity, and access management (e.g., public key infrastructure, OAuth, OpenID, SAML, SPML).
• Knowledge of network design processes, to include understanding of security objectives, operational objectives, and trade-offs.
• Knowledge of System Development Life Cycle.
• Experience deploying software and security updates, hotfixes, and patches.
• Experience managing On-premise Microsoft Exchange and Office 365/Exchange On-line environments.
• Experience managing Azure/Azure Active Directory.

KNOWLEDGE – Preferred:

• Knowledge of laws, regulations, policies, and ethics as they relate to cybersecurity and privacy.
• Knowledge of vendor or industry hardware and software quality and functional best practices.
• Ability to form and align goals and objectives to apply organizational technology practices.
• Ability to make recommendations and follow objectives related to policies or procedures either within the department or organizationally.
• Knowledge of Project Management procedures and techniques.
• Knowledge of Database management concepts.

TRAINING - Preferred:

• IT related professional certifications such as but not limited to:
  • Microsoft Certified IT Professional (MCITP)
  • MTA: IT Infrastructure
  • MCSA: Windows Server, Active Directory
  • Microsoft's Certified Systems Engineers (MCSE)
  • Microsoft Certified Technology Specialist (MCTS)
  • Microsoft Azure Certification
  • VMware Certified Professional (VCP)
  • Red Hat Certified Engineer (RHCE)
  • Certified Information Systems Security Professionals (CISSP)
  • TestOut PC Pro
  • TestOut Security Pro
  • TestOut Network Pro
  • TestOut Linux Pro
  • CompTIA A+
  • CompTIA Security+
  • CompTIA Network+
  • CompTIA Linux+
  • Project Management Institute (any)

SKILLS & ABILITIES:

• Strong written and oral communication skills.
• Strong customer-service focus.
• Highly self-motivated and directed.
• Strong attention to detail and well organized.
• Advanced project management skills.
• Ability to effectively prioritize and execute tasks in a deadline driven environment.
• Able to communicate and present complex multidisciplinary ideas in both technical and user-friendly language.
• Competent team leadership and able to transfer knowledge to others in the team.
• Strong analytical and problem-solving abilities.
• Experience working in a team-oriented, collaborative environment.
• Ability to conduct research into complex issues, standards, and products.
• Ability to read and interpret technical documents and procedure manuals.

Must be able to pass BCI, FBI, and UCJIS background check.

- OR -

An equivalent combination of relevant education and experience. UTA reserves the right to determine the equivalencies of education and experience

Pay Rate: $100,800 or more depending on experience

To be considered, apply before: Friday, January 19, 2026 @ 11:59 pm

As a full-time Administrative Employee, your Total Rewards Benefits Package will include:

• Health, dental, vision, life/AD&D, short-term and long-term disability insurance (eligible after 30 days of employment), with Flexible Spending and Dependent Care accounts. Choice between Traditional Co-Pay or High Deductible Health Plans for medical coverage. HSA with company match available to employees enrolled in the HDHP. Benefit plans include coverage for domestic partners (eligibility affidavit required for coverage).

• Onsite Health and Wellness Clinics for medical care at no cost to employees, spouses, domestic partners, and dependent children.

• 22 days of accrued paid time off (13 vacation days and 9 sick days), which increases with tenure at UTA.

• 10 paid holidays and two paid (2) floating holidays per year.

• Retirement options - Pension Plan with 5-year vesting schedule and 457 Contribution Plan, available for immediate contributions and company matching.

• Generous tuition reimbursement for higher education, available for any higher education degree (bachelor, master, or PHD). Course of study must be approved prior to enrollment.

• Training, development, and career advancement opportunities.

• Paid parental leave for birth, adoption, and child placement (after 12 months of employment).

• Free transit passes for employees, their spouses, and their dependent children.

• Employee assistance program – includes counseling, legal services, financial planning, etc.

• UTA Well – a comprehensive wellness program designed to support employees and dependents in their health and wellness goals.

• Free on-site fitness facilities and discounted membership to VASA Fitness and EoS Fitness.

• Discounted cell phone plans with T-Mobile and AT&T.

• Pet insurance plan options (tailored plan coverage based on pet’s health and needs).

Utah Transit Authority is an Equal Opportunity Employer of all persons regardless of race, color, religion, sex, national origin, age, disability, covered veterans, sexual orientation, and gender identity. Women, minorities, and people with disabilities are encouraged to apply. Applicants needing an accommodation under the Americans with Disabilities Act for any part of the application process should contact UTA Human Resources at 801-287-2324. A minimum of two work days' notice prior to the need for the accommodation is required.

Utah Transit Authority is a drug-free workplace, subject to federal drug and alcohol testing regulations under 49 CFR Part 40, 655, and 219. All offers for employment are contingent upon a successful pre-employment drug test. If a pre-employment test returns a non-negative result, an application for employment may be rejected. All employees are subject to reasonable suspicion and post-accident testing for drug and alcohol use. All safety sensitive employees are subject to random testing for drug and alcohol use.