Switchboard Operator / Administrative Assistant in Vicksburg, Mississippi at Terral River Service Inc

Title: Switchboard Operator / Administrative Assistant

Location: Vicksburg, Mississippi

Classification: Full Time (Monday – Friday, 8:00 AM – 5:00 PM)

Employment Type: Nonexempt / Salary

Position Summary:

We are seeking a highly organized and professional Switchboard Operator / Administrative Assistant to serve as the primary point of contact for our company. This role manages a high-volume call environment across multiple locations using a VoIP system, while also providing front desk coverage and administrative support, including executive assistance.

Key Responsibilities:

Switchboard & Communications

• Manage high-volume incoming calls via VoIP switchboard
• Route calls accurately across multiple locations
• Take and relay detailed messages
• Provide general information to callers
• Maintain a professional and courteous demeanor

Front Desk & Visitor Management

• Serve as first point of contact for visitors
• Greet and assist guests professionally
• Coordinate visitor access and notifications
• Maintain a clean and organized reception area
• Sort and Distribute Mail

Administrative & Executive Support

• Perform clerical duties
• Draft and edit business correspondence
• Support executives with scheduling and coordination

Qualifications:

• High school diploma required; degree preferred
• 2+ years administrative or receptionist experience preferred
• Experience with high call volume environments
• Strong written and verbal communication skills
• Proficiency in Microsoft Office
• Professional appearance and customer-service mindset

Compensation & Benefits:

• Competitive salary
• Health insurance
• 401(k) with company contributions
• Profit sharing
• Paid time off

Note:

This job description provides a general overview of the typical responsibilities and qualifications for an Administrative Assistant. Actual job requirements may vary based on the specific needs of the organization and industry standards.

About Terral RiverService, Inc:

Terral RiverService (TRS) is a Family-owned business with a continually growing footprint of boats and barges throughout most of the inland waterway system of the US. We specialize in bulk storage, material handling, river, road and rail logistics along the Mississippi River system, the Gulf Intracoastal Waterway and the inland waterways of Louisiana and southern Arkansas. With our growing fleet of push boats, river barges and modern dock operations strategically located throughout the Lower Mississippi River Valley, we are outfitted to transport, handle and store virtually any commodity needed in the marketplace. TRS has over 550 employees and has operations in multiple states.