OFFICE ADMINISTRATOR at Coldwell Banker Real Estate Group – Western Springs, Illinois

SUMMARYThe Administrator performs daily activities necessary to operate a residential real estate office. The Office Administrator is a professional and personable resource to the Sales Agents and the public. They perform a variety of receptionist and administrative activities. This is a full-time position.

ESSENTIAL DUTIES AND RESPONSIBILITIESGeneral Duties Include:

Process listings, sales, and closings that are turned in by the agents in the region

Scan and deposit checks

Use our various computer programs to process listings, sales, and closings for the region

Perform receptionist responsibilities: including greeting visitors, answering incoming calls, scheduling appointments, and providing general information regarding real estate listings

Process incoming and outgoing mail

Assist our Sales Agents with troubleshooting and resolving issues

Assemble listing and buyer packets, as needed

Maintain accurate logs and monthly reports for the office

Monitor office supplies and complete order process when necessary

Maintain organized and accurate files on all work processes

Open and close the office daily per local office instructions (turn on lights and radio, computer monitors, make coffee, straighten office areas, etc.)

Support the managing broker as needed

QUALIFICATIONS

Person should possess the following:Excellent communications skills

Personable and friendly

Proficient with technology (Microsoft Office, Google products and other back-office software)

Ability to work well under pressure balancing multiple priorities and assignments to meet deadlines

Consistent with follow up and follow through

Strong typing skills

Ability to handle and resolve recurring problems

Must be highly organized

Adaptable to various personalities/situations

EDUCATION and/or EXPERIENCECombination of education and experience sufficient to successfully perform the essential duties of the job

LANGUAGE SKILLS

Ability to read and understand documents and to communicate with agents and other staff members in a courteous and professional manner

MATHEMATICAL SKILLSBasic Accounting knowledge helpful in processing closings, deposits and the monthly billing statements

REASONING ABILITYAbility to define the problem, establish facts and draw a valid conclusion to solve the problem and plan initiatives

PHYSICAL DEMANDSMobility to work in a standard office setting using standard office equipment including:

Stamina to maintain attention to detail despite interruptions

Strength to lift and carry files weighing up to 3 pounds

Vision to read printed materials and a computer screen

Hearing and speech to communicate in person and over the telephone

WORK ENVIRONMENTFrequently subject to interruptions in a moderate noise level office setting

HOURS

Monday - Friday 8am- 5pm