Senior Business Analyst - Core Gap Closure at Allscripts – Raleigh, North Carolina

Lead the Requirements, Data Intelligence, and Agile Delivery that Power Veradigm Core

Managed care organizations, PBMs, health plans, and other payers must balance cost control with achieving the highest possible quality outcomes. Veradigm’s Core product enables payers and providers to work from the same real‑time insights—closing gaps, eliminating inefficiencies, and improving member outcomes at scale.

Core drives impact by delivering:

• Advanced analytics and data processing
• Point‑of‑care alerts with embedded documentation workflows
• Automated chart delivery
• End‑to‑end payer and provider support services

As a senior member of the product team, you will help shape how Core evolves and expands its footprint across the payer landscape.

Role Overview

As a Senior Business Analyst, you’ll serve as both a product requirements leader and an Agile delivery driver. You’ll independently define complex features, guide technical implementation, and act as a key liaison between Product, Engineering, Data, Services, and internal/external stakeholders.

This role is ideal for someone who thrives on solving data‑heavy problems, understands payer/provider workflows, and can take ownership of entire feature lifecycles—from concept to production validation.

You will also act as an Agile facilitator/Scrum Master, ensuring the team delivers consistent, high‑quality releases.

What You Will Own & Deliver

Strategic Requirements Leadership

• Lead the creation of epics, features, and complex user stories, ensuring clear acceptance criteria, data logic, and configuration details.
• Translate ambiguous business needs into structured, scalable requirements that support Core’s alerting, gap closure, and chart delivery workflows.

Advanced Data Analysis & Issue Investigation

• Independently investigate complex data anomalies across large, interconnected datasets (claims, EHR data, risk/quality measures, etc.).
• Diagnose production discrepancies using SQL, pattern analysis, and system knowledge.
• Recommend long‑term data and workflow fixes rather than tactical workarounds.

Agile & Scrum Master Responsibilities

• Serve as a Scrum Master–type leader for the Core development pod.
• Facilitate all Agile ceremonies: stand‑ups, backlog refinement, sprint planning, reviews, and retrospectives.
• Manage team throughput, identify dependencies and risks, and proactively remove blockers.
• Ensure the backlog is prioritized, groomed, and aligned with product strategy.

Feature Delivery & Cross‑Functional Alignment

• Own the end‑to‑end lifecycle of assigned features—from discovery through requirements, development, testing, release, and adoption.
• Act as the subject matter expert for Core workflows with Business, Development, QA, and Services.
• Lead cross-team conversations to align on technical impacts, timelines, and production readiness.

Testing & Quality Validation

• Define and execute functional, integration, and regression testing for new product functionality.
• Validate gap and chart delivery outputs with expected business rules.
• Support UAT with internal partners and customer-facing teams.

Documentation, Communication & Knowledge Transfer

• Produce high-quality documentation, including workflow diagrams, data transformation logic, and user guides.
• Deliver clear communication to stakeholders regarding risks, timelines, and release status.
• Contribute to team standards, best practices, and process improvements.

What You Bring

Required Experience

• Bachelor’s degree in Business, IT, Analytics, or a related field.
• 4–7+ years of business analyst, product analyst, or data analyst experience.
• 2–4 years of healthcare industry experience—payer, provider, or health-tech preferred.
• Strong SQL and Excel skills; able to query, validate, and investigate data independently.
• Hands-on experience with business intelligence tools (Power BI, Tableau, Sisense).
• Demonstrated experience writing epics/features/stories and facilitating Agile ceremonies.
• Strong understanding of healthcare data, HIPAA, quality programs, and/or risk adjustment.

Preferred Qualifications

• Prior experience acting as a Scrum Master or Agile team facilitator.
• Experience supporting production analytics or data processing pipelines.
• Deep familiarity with payer alerting, care gap closure workflows, or provider-facing quality programs.
• SAFe Agile experience or certification.

Working Arrangements

• <5% travel.
• Standard work week with occasional after-hours support during critical production cycles.
• Remote

Compensation Range:

Compensation for this job is subject to market conditions, geographic considerations, the candidate’s unique skills and experience, state and local laws, and budget. Our commitment to pay transparency is a testament to our dedication to creating a fair, equitable, and inclusive workplace. By continuously analyzing market trends, staying abreast of changes in state laws, and making budgetary adjustments accordingly, we strive to ensure that our compensation practices reflect the value we place on our associates’ unique contributions and support their professional growth.

Enhancing Lives and Building Careers

Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network. Interested in learning more?

Take a look at our Culture, Benefits, Early Talent Program, and Additional Openings.

We strongly advocate that our associates receive all CDC recommended vaccinations in prevention of COVID-19.

Visa Sponsorship is not offered for this position.

At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions. Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.

Veradigm’s policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.

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