Client Coordinator Spanish Bilingual. at Consejo Counseling and Referral Service – South Park, Pennsylvania

Consejo Counseling and Referral Service not-for-profit organization is hiring a full-time Client Coordinator Spanish Bilingual for our South Park location.

We have exceptional benefits, including medical, dental, vision, a 401(k), vacation time, sick time, paid holidays, personal days, life insurance, AD&D, training funds, and your birthday off. We offer relocation cost assistance and a sign-on bonus.

Summary of Job Description:

Under the supervision of the Front Desk Supervisor, the Client Coordinator is responsible for answering telephones, greeting clients and other visitors, and performing general office and clerical duties and special projects as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide reminder calls to clients who have scheduled appointments.
• Understanding of MCO and Provider One Verification.
• Schedule appointments for staff.
• Manage multi-line phone system, including answering questions, directing calls and transfer calls as necessary.
• Process client payments, reconcile daily as required.
• Provide word processing, spreadsheet and data base computer support for staff as assigned.
• Process miscellaneous funds received in the agency.
• Greet clients and advise therapists and other providers of client arrivals.
• Greet and direct visitors as appropriate.
• Sort and distribute incoming mail, and meter outgoing mail for postal pickup.
• Create charts as required and requested.
• Provide copying support service for staff as assigned.
• Maintain inventory stock of agency/department forms.
• Monitor supply inventory and alert Front Desk Supervisor of needs.
• Maintain office equipment in a serviceable condition.
• Provide agency/community resource information to clients/visitors as directed.
• Provide administrative support to senior management as directed.
• Assist in updating agency website as necessary.
• Order office supplies for all agency.
• Fulfill other duties as may be assigned to meet agency operations needs.

QUALIFICATIONS

• High School diploma required plus 2 years experience or AA a plus
• Proficient in speaking, reading and writing both English and Spanish
• Demonstrated experience in an office setting
• Proficient in Microsoft Office
• Web page maintenance experience a plus

WORK SCHEDULE

This full-time in-person position works a typical schedule of 8 AM - 5 PM, Monday to Friday.

SALARY RANGE

$ 21.00 to $ 25.24 an hour, depending on experience, qualifications, and credentials.

READY TO JOIN OUR TEAM?

We understand that your time is valuable, so we have designed a quick and easy application process. If you are a good fit for this position, we encourage you to complete our mobile-friendly application. We are excited to meet you and discuss how you can contribute to our team!

Consejo Counseling and Referral Service is an E-Verify and Equal Employment Opportunity Employer.