Safety Claims Administrator at Hooper Corporation – Deforest, Wisconsin

Since 1913, Hooper has grown to become a well-respected electric power and mechanical contractor. With headquarters in Wisconsin and regional offices in the states of Colorado, Florida, and Ohio, Hooper provides a wide range of services to support commercial and residential clients. Hooper provides competitive compensation and many supportive benefits including Health, Dental, and Vision Insurance, Matching 401(k) plan, Paid Time Off (PTO), 9 paid holidays, Identity Theft Protection, Life Insurance, as well as Short-Term and Long-Term Disability coverage.

The Claims Administrator is responsible for processing and maintaining files and databases for claims related to workers' compensation, vehicular incidents, equipment, and property damage involving internal and third-party claimants. This role involves communication with insurance representatives, claimants, witnesses, legal counsel, and regulatory agencies, while supporting the safety department’s goals by ensuring efficient, timely claims management to reduce company costs and liability.

Principal Accountabilities:

• Manage workers’ compensation, property, casualty, and minor injury claims from initial reporting through resolution, including recommending settlements and collaborating with supervisors, insurers, and legal counsel on complex cases.
• Maintain current knowledge of insurance practices, legal decisions, claim guidelines, and policy updates through ongoing professional training and seminars.
• Collect and verify incident information from field crews, customers, medical providers, and witnesses to ensure complete and accurate claim documentation.
• Coordinate Light Duty Program activities by developing and communicating modified-duty plans in partnership with injured employees, medical professionals, and internal departments.
• Provide education and guidance to designated staff regarding claim management, liability, and related processes.
• Support incident reviews by ensuring documentation reflects hazardous-energy exposures, critical-control performance, and any SIF-potential indicators where applicable.
• Perform additional duties and responsibilities as assigned.

Knowledge, Skills and Abilities Required:

• Experience: Minimum of 3 years of claims processing experience within an insurance company, agency, or comparable setting.
• Experience with automated claims systems preferred.
• Education: Bachelor’s degree in business, insurance, legal studies, health sciences, or related field, or equivalent professional experience.
• Proven Ability: Strong working knowledge of insurance coverages, medical terminology, and legal procedures related to liability and claims resolution.
• Technical Skills: Proficiency with personal computers and related software applications.
• Behavioral Skills: Strong organizational abilities, high attention to detail, and ability to efficiently prioritize multiple tasks.

Description of physical working environment:

• Primarily office-based, with occasional travel to field locations or corporate meetings.
• May require lifting of supply boxes or materials up to 30 lbs.

Hooper is an equal opportunity/affirmative action employer, considering candidates regardless of age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, or any other status protected by applicable local, state, or federal law.