Sales Manager at Ashley Homestores of Central Illinois – Champaign, Illinois

Sales Manager

Location: Champaign, IL

$58,000 - $62,000 plus bonus

Join the Central Illinois Ashley Team – Where Proven Leaders Thrive!

Position Summary

At Ashley, the #1 home store in North America, as a Sales Manager, you'll lead a team to help customers create beautiful homes. The Sales Manager leads and develops, coaches, and mentors a team of 100 % commission-based sales associates to achieve and exceed store sales goals. This role requires a dynamic leader who can inspire high performance, coach entrepreneurial selling skills, and create a motivating culture that drives individual and team successes.

• Lead, coach, and motivate a team of commission-based sales associates to meet or exceed sales targets. Provide regular feedback and create professional development plans tailored to each associate.
• Foster a high-energy, entrepreneurial culture that thrives on accountability, resilience, and continuous improvement.
• Manage change initiatives, new product launches, and promotional campaigns effectively.

Sales Performance & Strategy

• Translate store and company goals into actionable sales strategies that align with commission-based earning opportunities.
• Monitor sales KPIs daily, using real-time metrics to identify trends, adjust tactics, and drive results.
• Coaches and mentors the team to consistently execute the Ashley selling process.

Commission-Specific Management

• Design and implement store initiatives to keep morale high between commission payouts.
• Recruit and onboard sales talent with the drive, discipline, entrepreneurial drive to succeed without a guaranteed base.
• Support resilience by coaching through slow periods, market changes, and customer objections.
• Implement retention strategies to keep top performers engaged and committed.

Customer Experience

• Model and enforce exceptional customer service standards.
• Resolve escalated customer concerns promptly and professionally to protect brand reputation.
• Ensure the team builds strong customer relationships that encourage repeat business and referrals.

Operational Excellence

• Schedule floor coverage to maximize selling opportunities during peak hours.
• Ensure team compliance with company policies, pricing guidelines, and promotional rules.
• Maintain awareness of competitive activity and market trends to adjust strategies proactively.