Customer Onboarding Specialist (Expert Tier) at Wing Assistant – Philippines

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Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

And were looking for a Customer Onboarding Specialist (Expert Tier) to start immediately

Full-Time: Monday to Friday

Hours: 9:00 AM 5:00 PM EST

Key Responsibilities

Handle new customer onboarding by following established SOPs

Provide GoHighLevel technical support, including:

Integrating Zoom accounts

Assisting with phone verification issues

Support Facebook Adsrelated inquiries, including:

Setting up Facebook Business Manager

Creating and managing ad accounts

Answering basic ad system questions

Communicate with clients and internal teams via Discord

GoHighLevel

Meta (Facebook) Ads

Discord

Expert-level experience with GoHighLevel

Strong working knowledge of Meta Ads, Facebook Business Manager, and ad accounts

Previous experience in customer onboarding or customer support

Excellent spoken and written English (very good accent required)

Detail-oriented, reliable, and professional

Comfortable working with offshore teams

USB Headset with Noise Cancellation feature

Working Webcam

Computer with at least 1.8 GHz processor and at least 4GB RAM

Main Internet Service Speed: at least 25 Mbps cable connection

Backup Internet Service Speed: at least 10 Mbps

Health Insurance (HMO)

Performance Incentives

Job Security and Stability

Paid Training

Inclusive Culture

Upskilling Opportunities

100% Work-From-Home

Exceptionally Supportive Team

Opportunities for Career Growth

Fun Work Environment

Holiday & Overtime Pay