Area Vice President at RAMPART IC LLC – Boston, Massachusetts
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About This Position
Job Title: Area Vice President
JOB OVERVIEW:
You are responsible for generating sales and establishing clinical adoption of company products in the western United States. You will develop new customer accounts and increase usage of company products in current customer accounts in order to meet sales quotas based on company sales goals. This position directly leads the Area Sales Managers of the western United States and reports directly to the Chief Commercial Officer.
JOB RESPONSIBILITIES AND DUTIES:
- Consistently model the core values of the company both internal and external the company.
- Openly commit to and support company processes and systems.
- Drive the company’s clinical capabilities to surpass customer satisfaction and retention, and company goals.
- Customer training and product adoption with installations and clinical adoptions.
- Drive profitable sales
- Work with CCO and internal partners to develop a marketing strategy to build the company
- brand recognition with targeted customers.
- Work with the CCO to spearhead strategies specifically with sales, product adoption, quality, product development, and customer service.
- Control company costs by developing and introducing tactical initiatives to address known
- issues and losses.
- Know and understand the company product to the extent that assistance with installations
- and minor repairs, can be provided.
- Determines the needs (e.g., product and pricing), goals, product usage, and types of cases
- handled by specific customers by meeting with and asking in-depth questions of physicians and other hospital personnel to learn which Rampart products can best address their specific needs.
- Sells products by scheduling sales calls to meet with current and potential customers to
- fulfill revenue and unit growth objectives assigned by company on a monthly/quarterly/annual basis
- Develops relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and to identify key purchasing decision makers in order to facilitate future sales.
- Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g. clinical research, pricing and/or marketing) to develop optimal solutions.
- Assess and implement improved processes and new technologies, collaborating with
- management regarding the implementation of these improvements for the sales and
- training environment.
- Assist in identifying and developing improvements to current product and developing new
- product as opportunities exist or require.
Key Metrics
Sales versus goal
$’s and %, versus goal
% of Trials leading to purchase
Adoption – cases per day for units in field, # of units purchased per location
Customer satisfaction
QUALIFICATIONS / EDUCATION AND EXPERIENCE:
- A BS degree in Life/ Health Science, Nursing or Engineering
- 5+ years medical device / medical affairs related experience
- 10+ years of experience in clinical operations
- Familiarity with Good Clinical Practice, ISO, CFR Title 21, and MEDDEV regulations pertaining to clinical research
- Financial and operational knowledge of the medical industry
- Excellent leadership, interpersonal, and communication skills
- Strong analytical, decision-making, and problem-solving skills
- Innovative and entrepreneurial mindset, motivational abilities, and the ability to find and retain talented employees
ADDITIONAL DESIRABLE QUALIFICATIONS SKILLS AND KNOWLEDGE:
- Strong Written and Verbal Communication
- Ability to present and teach detailed and technical information to all levels of an organization
Organization Skills
- Leadership and team building Skills
- Strong attention to detail and focus on operational excellence
- Ability to analyze issues quickly and make decisions.
- Ability to work under pressure, plan personal workload effectively and delegate.
- A deep desire to make a difference in the lives of healthcare providers
PHYSICAL ACTIVITIES
The physical demands described here are representative of those that must be met by the
employee to successfully perform the essential functions of this position.
Body Positions: Regularly required sitting, standing, and walking for pro-longed periods of
time.
Body Movements: Full range of body movements including the use of hands and fingers, to
handle or feel objects, including computer equipment and peripherals, and bending, reaching, lifting, and crouching.
MENTAL REQUIREMENTS
Analytical: Must be able to synthesize complex or diverse information. Must possess logical and deductive reasoning skills.
JOB DESCRIPTION
Problem Solving: Must be able to identify and resolve problems in a timely manner and
gather, prepare and analyze complex information and reports.
Relational: Must be able to comfortably connect and work with different personalities both
inside and outside the company.
Communication Skills: Must be able to read and write well to communicate effectively with all persons concerned or related to the business.
LIAISON
Serves as a consultant to management and special external spokesperson for the
organization on major matters pertaining to its policies, projects, or objectives. Uses
diplomacy and tact to diffuse high tension situations, particularly with senior level internal and external contacts. Occasionally escalates the most serious issues to manager.
WORKING CONDITIONS
- Work may include extended periods of time viewing a computer monitor and/or operating a keyboard.
- Work will include extending periods of time standing, moving, crouching, bending, and lifting.
- Work will include extended periods of time traveling both inside and outside the US.