Merchandising + Operations Associate Internship - NYC at Alteration Specialists – New York, New York

Job Title: Merchandising + Operations Associate Intern

Location: LABEL NYC, in person

Reports to: Kate Warmels, Director of Production and Alex Rojek, Director of Operations

Compensation: weekly stipend for this educational based internship

The Merchandising & Operations Intern at LABEL will play a key role in supporting our showroom operations, inventory management, and merchandising processes. This position is ideal for a highly organized, detail-oriented, and proactive individual looking to gain hands-on experience at the operational heart of a growing custom clothing brand. You’ll gain exposure to garment processing, visual merchandising, product development, and production workflows while working directly with our leadership team.

Responsibilities

Merchandising Support

• Assist in the organization and upkeep of seasonal fabric collections and swatch books
• Track usage and performance of key fabric mills (e.g., Gladson, Zegna, Loro Piana, Ariston)
• Support updates to internal training and product guides
• Participate in product development discussions and sample coordination
• Help prepare merchandising displays in the showroom
• Assist in updating product guides in our client facing software

Operations & Logistics

• Assist with tracking client orders through our production system
• Support QC checks and inbound inspections of finished garments
• Update internal systems with key garment and delivery info
• Work with our tailoring and logistics partners to monitor timelines and troubleshoot issues
• Prepare showroom and client orders for appointments and delivery

Attributes

• You are adaptable and resourceful. You enjoy finding creative solutions to challenges, always thinking on your feet to meet both team and client needs.
• You are a strong problem solver. Whether it's a small issue or a more complex concern, you approach every challenge with a calm, methodical mindset and a commitment to resolving it promptly.
• You are customer-centric. Your top priority is always the client experience. You are dedicated to nurturing long-term relationships by ensuring every interaction exceeds expectations and fosters loyalty.
• You are highly organized and efficient. You manage multiple tasks with ease and maintain a well-organized system for tracking client concerns, feedback, and follow-ups.
• You are dependable and accountable. You take full ownership of your responsibilities, ensuring that all client issues are resolved in a timely manner and your work is consistently accurate.

Experience

• Currently pursuing a degree in Fashion Merchandising, Business, Operations, or related field
• Strong organizational skills and attention to detail
• Comfortable working with Excel/Google Sheets and tracking systems
• A proactive, collaborative attitude with an interest in fashion and entrepreneurship
• Prior retail, showroom, or fashion internship experience a plus

This is an entry level internship and reports to the Director of Operations at and to the Director of Production

At LABEL, you’ll be a key player in building one of the most exciting custom clothing brands in the U.S. While we have over a decade of experience, we operate with the energy and innovation of a startup in a dynamic growth phase. As an intern, you’ll work closely with a small, fast-paced executive team and gain exposure to luxury and custom apparel merchandising. You’ll also develop firsthand insight into production, inventory, and supply chain strategy, contribute to process improvement initiatives, and receive mentorship that builds both your resume and your confidence within the fashion industry.