Customer Service Team Lead at Daniels Health – Orlando, Florida

To support our growing customer base and strengthen our customer service leadership capacity, we are looking for a Customer Service Lead to join our team. This role will be pivotal in supporting our Customer Service Manager and broader leadership team to refine improved business processes, strengthen reporting and drive initiatives that will enhance our customers experience with us, as well as taking ownership of customer issue resolution and mentoring and developing colleagues in their skills and responsibilities.

This is a fully on site position based out of our Orlando, FL facility.

An essential service provider to Healthcare, Daniels Health was founded with the vision of making healthcare safer and for the last 40 years we have achieved this through innovative safety products and clinically-focused waste services that lead the industry. This is our why, our how is delivering the highest standard of service we can; you will be joining a team passionate about service excellence.

If you're looking for a stable, mission-driven role where your leadership makes a real impact, wed love to hear from you. At Daniels Health, youll be part of a team that values safety, innovation, and people. Apply today and take the next step in your career with a company thats transforming healthcare waste management for good.

We are a healthcare service company providing safety systems and medical waste collection for hospitals, medical centers, surgical centers, nursing homes and an array of customers within the healthcare setting. Our focus is delivering quality and safety-focused medical waste management services that reduce needlestick injuries, positively impact infection control and reduce environmental burden. As a service to our customers we dispose and treat medical waste on site at our treatment facilities across the U.S.

Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations.

Daniels Health conducts background checks and drug testing as part of the postoffer hiring process.