SF TAY Lead at First Place for Youth – San Francisco, California

First Place For Youth-Join Our Team Video!

Are you dedicated to empowering and supporting youth, regardless of their background? We're searching for passionate individuals to make a positive impact on the lives of foster youth. Become an integral part of their transformative journey and join the First Place for Youth team.

About First Place for Youth, we’re a leading non-profit organization dedicated to supporting foster youth in their transition to adulthood, with a focus on education, employment, and housing. We believe that all young people deserve the opportunity to thrive and lead successful, independent lives. Our comprehensive programs empower foster youth to overcome the unique challenges they face and build the skills, confidence, and connections they need to succeed.

Why Work at First Place For Youth:

Meaningful Impact:  Help to transform the lives of foster youth on the cusp of adulthood. Your role will support them in their journey to conquer challenges, achieve independence, and fulfill their aspirations.Innovative Approach: We thrive on innovation, pushing the boundaries of foster care support. Your voice here matters, and you’ll contribute to programs that redefine the futures of these young lives.Collaborative and Supportive Environment: Embrace a dynamic and supportive workplace, where every team member is valued. Together, we're a force dedicated to uplifting youth. Expect professional growth, fueled by teamwork and collaboration.Comprehensive Benefits: We value the well-being of our employees and offer a comprehensive benefits package. From health and wellness benefits to retirement plans, we ensure that our team members are taken care of so they can focus on their important work supporting foster youth.Culture of Diversity and Inclusion: We celebrate diversity in every form. At First Place for Youth, inclusivity reigns, creating a workplace where all voices are heard, respected, and empowered.POSITION SUMMARY: The SF TAY Lead is responsible to ensure high quality services and effective daily operations of Transition Age Youth (TAY) Single Site Programs including Mercy and John Burton Housing. These programs provide direct supportive services to individuals experiencing homelessness aged 18–24-year-old at entry, building skills development in tenancy, financial literacy, education, employment, and healthy living for independent living preparedness, as well as crises interventions. The SF TAY Lead is responsible to ensure program outcomes, train and support in best practice implementation, cultivate external opportunities and partnerships promoting youth in reaching self-sufficiency, triage and lead in conflict resolution and crises support, coordinate with contract partner stakeholders and supervise direct-service case managers and workforce coach. The SF Tay Lead provides leadership congruent with agency policy, values and mission, completes contract reports as required, and leads projects or functions as assigned. This work is done at Mercy and John Burton Housing Single Sites, and in the community in person. All locations offer services during the business week, predominantly during business hours. This position is expected to be onsite at the various locations a minimum of 4 days a week and provide support to the team in the community as needed.

Essential Duties and Responsibilities:

Program Operations

Lead assigned programs and projects to ensure compliance with program, agency, and regulatory policy. Provide leadership and guidance to staff on all components and processes of First Place for Youth with emphasis on assigned programs and projects. Provide oversight and compliance checks to ensure accuracy and integrity of all documentation, reviewing data to monitor quality of services and guide support areas Participate in the ongoing development, evaluation, and refinement of service delivery including field training and support to ensure quality and effectiveness of services. Ensure high fidelity to First Place for Youth standards and competencies among staff. In collaboration with Manager, support budgeting, contract control, reporting and renewal, and all aspects of program/projects. Collaboratively support operations and effective functioning of single sites Professionally and effectively represent the agency as needed in meetings with collaborative partners, and at other meetings as deemed important to the advancement of First Place’s mission and goals.

Talent Management

Hire, train, develop and supervise a team of direct service staff and support them on best practices. Ensure all aspects of jobs and minimum qualifications are adhered to. Provide weekly one-on-one participant-centered supervision to service staff, coaching staff in service delivery areas of housing retention, resource and referral, workshop delivery, case management, education and employment coaching. Facilitate regular team meetings for direct service staff to increase collaboration, resource sharing and program fidelity. Ensure program data is entered on time and correctly to support program evaluation and outcomes tracking. Conduct yearly reviews of direct reports using the guidelines set forth in respective work plans for each staff member.

Community Outreach and Engagement

Cultivate community partnerships across multiple jurisdictions with local businesses, affordable housing providers, employers, educational institutes, and social services. In conjunction with director, provide leadership in collaborative meetings with program partners, working closely with Child Welfare Workers and Housing DepartmentsAttend and represent agency interests at community meetings as assigned. Participate in coordinated entry and matching meetings to promote rapid entrance and engagement of youth with program staff toward achieving housing goals. Ensure rapid and effective response to manage vacancies, resident transitions, serious housing concerns and landlord/tenant issues that arise.

Direct Youth support

May provide in vivo support to promote conflict resolution, safety or action planning, or crisis de-escalation. Provide direct support to participants during staff absence or vacancyOther duties as assigned. Qualifications:

Bachelor’s degree required. Master’s degree in counseling, psychology or Social Work is a plus.Two years of supervisory/management experience preferred.A strong dedication to cultural competency that creates conditions that remove barriers and increase a sense of belonging.Prior program budget management experience is required for this role.Direct Service Experience – at least 4 years of experience working with underserved and disadvantaged populations, preferably transition age youth, individuals with lived experience in foster care system, homelessness or affordable housing. Related MSW or equivalent degree can count for two experience years.Knowledge of best practice housing and subsidy models a plus.Demonstrated success organizing, managing and evaluating programs, events, campaigns or productions.Computer skills -- Proficiency with Microsoft Office applications including MS Word, Excel, Access, and PowerPoint, Project and Outlook. Experience with database systems is a plus.Strong Communication skills – Exceptional oral and written communication skills including the demonstrated ability to research, assimilate, and analyze information,Availability for occasional evening and weekend work and some travel as needed. Benefits:

15 days of vacation time in the first year12 days of sick time2 floating holidays15 paid holidaysEmployee’s choice of Kaiser or UCH HMO/PPO with up to 90% of the premium covered by First Place on certain plansPrincipal dental and vision coverage with up to 90% of the premium covered by First PlacePaid baby bonding leaveHealthcare and Dependent care FSA plansPrincipal basic life and voluntary life insurance coverageEmployee Assistance Program401(k) retirement savings plan Paid sabbaticalPaid maternity and paternity leave

Pay range - 68,640-83,636

*We do not offer relocation assistance Local candidates preferred

*Pay will be determined based on Education and Experience.

If you are passionate about making a difference in the lives of transition age foster youth and want to join a dynamic and impactful organization, we invite you to apply. Together, let's empower transition age foster youth to achieve their dreams and build a brighter future. To learn more about First Place For Youth and view our current job openings, please visit our website at www.firstplaceforyouth.org/careers.

We are unable to sponsor work visas now or in the future.

First Place will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act, the San Francisco Fair Chance Ordinance, and applicable law. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. Find out more about the Fair Chance Act by visiting the California Civil Rights Department Fair Chance Act webpage or reviewing this guidance provide by the City of San Francisco. For additional information regarding your rights, please also review the Summary of Your Rights Under the FCRA.