Remote Client Support Representative – Travel at Destination Knot – Maryland

Position Overview:

We are seeking dependable and service-oriented individuals to join our team as a Remote Client Support Representative – Travel. This position focuses on assisting clients with travel inquiries, supporting reservation coordination, and ensuring a smooth customer experience throughout the booking process.

This is an entry-level opportunity within the travel industry. No prior travel experience is required. Structured onboarding and ongoing training are provided.

Key Responsibilities:

Respond to client inquiries regarding travel options, reservations, and itinerary details

Assist with booking and confirming hotels, cruises, and vacation packages

Review travel information for accuracy, including dates and traveler details

Provide timely updates and professional communication before and after travel

Maintain organized client records and documentation

Deliver high-quality customer support in a fully remote environment

Qualifications:

Strong written and verbal communication skills

Customer-focused mindset with attention to detail

Comfortable navigating online systems and digital platforms

Ability to manage tasks independently in a remote setting

Previous customer service, hospitality, or administrative experience is helpful but not required

What We Offer:

Structured onboarding and step-by-step training

Access to travel booking tools and supplier resources

Flexible remote work environment

Supportive and collaborative team structure

Ideal Candidate:

This role is well suited for individuals seeking remote customer service work, professionals transitioning into the travel industry, or candidates with hospitality or administrative backgrounds looking to expand into travel support.