Data & Administrative Support Analyst (Entry-Level) at ARMStrong Receivable Management – Itasca, Illinois

ARMStrong Insurance Services is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Brown & Joseph, Paragon, NEIS, and SubroIQ, each a powerhouse in its own right, providing specialized expertise in debt management and financial services.

Brown and Joseph is seeking a Data & Administrative Support Analyst as we continue to grow our team! The Data & Administrative Support Analyst role is ideal for someone with college coursework in Computer Science, Information Systems, Data Analytics, or a related field who is looking to gain hands-on experience in business reporting while contributing to daily administrative functions. This is a hybrid role combining data reporting responsibilities with operational and administrative support.

Job Responsibilities: 
Data and Reporting:

• Run and distribute scheduled reports from internal systems
• Write or modify basic SQL queries (training and mentorship provided)
• Use Excel for data cleanup, formatting, and analysis (VLOOKUP/XLOOKUP, pivot tables preferred)
• Maintain reporting accuracy and documentation
• Support ad hoc data requests from leadership

Administrative & Operational Support

• Answer incoming calls and route appropriately
• Assist with shared inbox management
• Maintain spreadsheets, trackers, and documentation
• Support general administrative needs across departments

Job Requirements: 

• Associate’s or Bachelor’s degree (completed or in progress) in Computer Science, Information Systems, Data Analytics, Business Technology, or related field
• Working knowledge of Excel
• Strong attention to detail and organizational skills
• Ability to manage multiple responsibilities
• Comfortable multi-tasking & handling multiple portfolios
• Assisting with special projects when needed

Preferred:

• Exposure to SQL (academic or internship experience acceptable)
• Familiarity with databases or reporting systems
• 0–2 years of professional experience

Compensation and Benefits:

• $19 - $22 per hour (DOE)
• Benefit package with health, dental, vision, life, and disability coverage options
• 401(k) retirement plan option with company matching
• Generous paid time off policy - start with 18 days per year
• Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice

We look forward to you joining our team!!

ARMStrong Insurance Services is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.