Office Coordinator at Northstar Behavioral Health Network – Maplewood, Minnesota

Summary:

Join a Team That Changes Lives—Including Yours!

Northstar Behavioral Health Network is a team of professionals that specialize in serving those battling substance use disorders, specifically Opioid Use Disorder and Stimulant Use Disorder. Also specializing in those needing Intensive Residential Treatment Services (IRTS).

At Northstar Behavioral Health, we don’t just treat addiction—we transform lives. Our mission is to provide compassionate, expert care for individuals battling opioid and stimulant addiction through a multi-faceted treatment approach. But what truly sets us apart? Our people!

We believe in fostering a work environment where growth, community, and passion thrive. That means: Exciting Team Events – We celebrate our hardworking staff with engaging gatherings, fostering connections beyond the workplace. Commitment to Community – From volunteering events to local engagement initiatives, we actively give back to the community we serve. Opportunities for Career Growth – With our expanding network of over 200 clients and growing, we provide the support and tools for you to thrive professionally. A Culture of Support – Join a team that understands the importance of a workplace built on integrity, compassion, and collaboration.

Essential duties and responsibilities include the following (other duties may be assigned):

• Serve as initial point of contact for visitors, staff, and clients to facility
• Check in visitors, clients, and staff
• Describe NBH program/services to visitors, staff, and clients
• Office coordination - supply ordering, mail distribution, and other general office operations
• Lead employee functions and committee to support staff engagement
• Coordination of NBH swag for outreach & staff events
• Role model behavior which is consistent with and supportive of people in recovery from substance use disorder. Such behavior will include upholding ethical standards of the program and reliable attendance.
• Thought leader regarding overall office operations
• Participate in weekly staffing meetings and supervision meetings as needed
• Complete projects assigned by supervisor to support supervisor and other departments as needed
• Other duties as assigned.

• Prior office experience required and understanding of substance use disorder treatment strongly preferred.
• Excellent communication and detail orientation are essential.
• Experience with Excel and clinical databases.
• Ability to effectively handle detail-oriented tasks; able to prioritize multiple projects.
• Demonstrated ability to relate well to diverse staff and client population and to manage personnel, agency, and client information in a confidential and professional manner.
• Reliable, organized, professional, and highly dependable – can be counted on to work independently.
• Valid Driver’s License with acceptable driving record
• CPR/First Aid Certification or attain within 30 days of employment
• Must be able to pass a background check
• Must be at least 18 years old.
• Minimum of 1 year free from substance abuse;
• Proficient computer skills, including knowledge in MS Office, and Google Suite programs
• Skilled in the process of identifying and assessing a wide range of client needs;
• Knowledgeable about local community resources and how to use those resources for the benefit of the client (preferred)
• Familiar with Medicated Assisted Treatment (MAT) Model (preferred)
• Familiar with Procentive, Electronic Health Record System (preferred)