Veterinary Client Service Representative at Thrive Pet Healthcare – Austin, Texas

• Answer the phone, differentiate between routine and emergency cases, schedule appointments, greet clients, admit and checks out patients, process payments, manage financial information, and communicate information between clients and staff.
• The CSR enjoys working with both people and animals, demonstrating a caring, friendly, and efficient approach. They create a warm, welcoming impression while remaining professional and courteous, even when handling multiple tasks and frequent interruptions.
• Our CSRs firmly believe in the quality of care provided and communicate this sense of assurance to clients. They understand our services and recommendations and clearly communicate them to clients.

• Excellent communication skills
• 1 years of experience in customer service
• Minimum of 6 months of experience in veterinary medicine

Hospital is open Monday-Friday 8am-6pm