OPS INSIGHTS ANALYST at Jack in the Box – San Diego, California

POSITION SUMMARY:

Responsible for planning, managing, executing, and communicating advanced/complex analyses to support profitable decision-making across operations, with a focus on margin improvements. Responsible for ensuring analyses include actionable insights, informing key business decisions through ongoing partnership with Operations Services and Field Leadership of Jack in the Box.

KEY DUTIES/RESPONSIBILITIES:

Creates, refines and utilizes advanced financial and analytical models to perform analyses of various programs and tests, including rollout of new equipment and processes focusing on operational improvements and cost savings. Ensures projects are completed accurately, on-time, and reflect best practices methodologies.

Identifies opportunities to increase sales and profitability from existing and proposed programs through data mining, analysis, and presentation of results. Utilizes both quantitative and qualitative methods in an effort to help optimize key initiatives; analyzes historical performance trends and the impact of initiatives; provides forecasting for new launches including assessment of risks and opportunities.

Effectively presents performance of various programs and tests with recommendations, translating data into actionable insights. Serves as key contributor in discussions with Operations Services and Field Leadership during major business decisions, using an unbiased lens to provide a holistic CIA perspective and recommendation, maintaining respectful dialog and rapport while potentially challenging conventional wisdom.

Builds and maintains strong relationships, collaborates and meets regularly with Operations Services and Field Leadership to develop an up-to-date and in-depth understanding of brand strategy and business objectives to identify areas where CIA's capabilities and expertise can benefit the brand. Assesses business needs, asks the right questions, and develops an understanding of the reasons behind specific analysis requests in order to prioritize analysis and ensure analysis projects are accurate, efficient, and adequately address root causes.

Manages analysis requests and process under minimal supervision and focuses on holistic business perspective, including: identifies relevant data sources, develops analysis structure, identifies opportunities to partner and collaborate with other cross functional partners, evaluates or conducts analysis, interprets results, and presents data-driven findings and recommendations.

Designs test processes that allow for statistically significant measurement of projected results and potential risk areas. Performs and presents analyses of return on investment (ROI) to the team and serves as the subject matter expert regarding the financial impact of various strategies.

Serves as a pro-active member of the Ops team, through supporting major initiatives, proactively searching for internal and external technologies, techniques, and knowledge to improve business process.

Performs other related duties, tasks and responsibilities as required, assigned and directed.

QUALIFICATIONS:

Education – Bachelor's degree in Business Administration, Finance, Economics, Mathematics, or a related field is required. MBA or master's degree with emphasis on finance or analytics is preferred.

Experience – 3-5 years of analysis, modeling, or planning experience, preferably in a national multi-unit restaurant corporation or consumer products environment with heavy exposure to the operations function and broad-level exposure to the entire organization, including regular interaction with high-level executives. Management and leadership experience is a plus. Experience analyzing financial and margin savings initiatives is also a plus.

Skills/Knowledge/Abilities –

Excellent oral and written English communication skills, interpersonal skills, problem solving skills, organizational skills, and presentation.

Advanced computer skills with expert-level MS Excel skills required with strong working-knowledge of MS SQL Server Management Studio and/or other data warehousing software

Strong working knowledge of Tableau or similar visualization tool

Proficiency in MS Office Word and PowerPoint, Strong financial modeling skills with knowledge of financial, statistical, and forecasting techniques to perform analyses projects with a high degree of confidence in results.

Ability to solve unique problems and understand the relationships between data in creative ways.

Ability to communicate data and information clearly and effectively to high-level executives on a variety of topics.

Demonstrates integrity and ethical behavior.

Physical Requirements – Ability to speak/hear clearly in person and on the telephone. Ability to operate a computer. Ability to travel as business needs require.

REASONABLE ACCOMMODATION:

Jack in the Box Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly. This description of duties is not intended to be all-inclusive or to limit management's discretion to assign other duties or responsibilities as necessary.

Jack in the Box Inc. offers a competitive salary and Total Rewards package that includes: medical, dental, vision, Health Savings Account (HSA), Flexible Spending Account (FSA), Life and Disability Plans, 401(k) plan with company match, Legal Plan, Pet Insurance, Tuition Reimbursement, and Employee Assistance Program.

Our culture is fun and innovative – ‘Work Happy' with us!

The range for this position is $83,000 - $116,200 and is based on an employee located at our corporate headquarters in San Diego.