Gift Shop Assistant Manager at Childrens Hospital of The King's Daughters – Norfolk, Virginia
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About This Position
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GENERAL SUMMARY
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Responsible for coordination of overall daily and routine activities of gift shop, including but not limited to: monitoring sales, maintaining appropriate stock levels, maintaining the overall appearance of the gift shop, assisting with purchasing, and managing the administrative functions of the gift shop. Reports to department leadership.
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ESSENTIAL DUTIES AND RESPONSIBILITIES
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Assists with the successful operations of the gift shop, including the procurement and sale of merchandise, and the supervision and training of the shops' volunteers.
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Serves as a resource for personnel regarding specific job functions, promotion of knowledge and communication.
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Provides departmental orientation and ongoing training and education to volunteers and new hires.
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Acts to correct observed deviations from expected behaviors and procedures and/or reports such to leadership if beyond scope of authority.
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Promotes quality customer service and teamwork.
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Performs other duties as assigned.
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LICENSES AND/OR CERTIFICATIONS
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None required.
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MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
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High school diploma or equivalent preferred.
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Approximately two to three years of progressively more responsible related work experience, one year at a supervisory level preferred.
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Professional knowledge of areas of responsibility in order to assist in the planning and implementation of department activities.
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Ability to perform office management/administrative duties at a level normally acquired through the completion of a one-year post high school business or office management program, or a combination of experience and training.
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Demonstrates analytical and problem solving skills.
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Excellent leadership and communication skills, and professionalism necessary to direct and supervise subordinates, and resolve issues related to conflict resolution, operational and system issues.
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Interpersonal skills necessary in order to assign work to subordinates as well as to deal effectively and courteously with customers and hospital personnel.
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Knowledge of Microsoft Office software and demonstrated skills in the operation of a cash register and retail software system.
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Retail experience is a plus.
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WORKING CONDITIONS
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Normal office environment with little exposure to excessive noise, dust, temperature and the like.
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PHYSICAL REQUIREMENTS
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Click here to view physical requirements.
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DISCOVER COMPETITIVE PAY AND EXCELLENT BENEFITS
At CHKD, we offer a competitive salary and a comprehensive benefits package designed to support your personal and professional well-being. Benefits include medical, dental, disability insurance, matching 401(k), generous paid time off, and continuing education support. CHKDHS Health Plans provide $0 cost benefits at CHKDHS Affiliated Providers and Facilities for most covered services for covered dependent children. CHKD is committed to investing in your growth and long-term career success.
Learn more about CHKD benefits.
JOIN A TEAM WHO CARES
CHKD Health System is committed to fostering a "Culture of Excellence" for its patients, families, and colleagues. Throughout the organization, we promote collaboration, engagement, and empathy among team members, creating a kind, supportive, and safe workplace environment where employees want to spend their careers. At CHKD, it is our goal to create an atmosphere where every team member feels valued, heard, supported, and included. Learn more about life at CHKD.
ENJOY LIFE ON THE EAST COAST
CHKD Health System is headquartered in Coastal Virginia, a region known for excellent schools, waterfront living, and family-friendly communities. Enjoy outdoor recreation such as boating, kayaking, and hiking, along with concerts, sporting events, and nearby amusement parks. With convenient access to Norfolk International Airport and Amtrak, weekend trips to Washington, D.C., the Outer Banks, or the Blue Ridge Mountains are easily within reach.
CONTACT OUR TEAM
For more information about this position, email TalentTeam@CHKD.org.