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Dental Front Desk Business Assistant at Monticciolo Family and Sedation Dentistry, PA – Hudson, Florida

Monticciolo Family and Sedation Dentistry, PA
Hudson, Florida, 34667, United States
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About This Position

Overview:

Busy, privately owned Dental Office, is seeking an energetic and knowledgeable Dental Front Desk Business Assistant

  • Monthly Bonus Potential
  • Health Insurance
  • 401k

Responsibilities:

  • Welcomes all patients to the Office by their name; provides personal introduction
  • Educates patients on the completion of patient intake forms.
  • Confirms, updates, and verifies all patient demographic and clinically necessary information.
  • Obtains and updates patient insurance information.
  • Educates patients on the next steps; performs patient hand-off to the Dental Assistant of clinician.
  • Monitors patients’ waiting times; takes appropriate action to resolve patient flow issues, acknowledges wait times with patients, and offers solutions to accommodate patients’ needs.
  • Partners with the Office team to ensure patients’ visits exceed expectations; take appropriate action when visits to not exceed those expectations.
  • Partners with the Office team to onboard and train new team members.
  • Updates treatment plan information in the company system at the direction of the treating Doctor; collects and posts patient payments.
  • Partners with the Office Manager and Doctors to optimize the patient schedule and flow.
  • Monitors computer system for late patient arrivals and missed appointments; follows-up with patients to confirm arrival or reschedule for the same day or next available appointment.
  • Monitors computer system and completes daily patient appointment confirmations and completes insurance verifications.
  • Performs general office duties; mail distribution; filing and pulling of patient charts; daily chart audits; ordering of office supplies; daily shipping and receiving and shredding of protected health information.
  • Maintains a safe, clean, and professional reception area including patient entrances, waiting areas and bathrooms.
  • Other duties as directed by supervisor.
Qualifications:

REQUIREMENTS/QUALIFICATIONS

  • Education Level: High School or diploma or GED
  • Job Related/Industry Experience: 1-3 years
  • Ability to use Microsoft Office Word, Excel applications, and company operational systems
  • Physical Requirements: Mostly walking, talking, standing, and updating information in computer systems
  • Dentrix highly preferred, Dental Front Desk experience required.

Job Location

Hudson, Florida, 34667, United States
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Job Location

This job is located in the Hudson, Florida, 34667, United States region.

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