Merchant Team Member at Pullman Market – San Antonio, Texas

Pullman Market, a vibrant culinary destination celebrated for its farm-to-table commitment, is looking for an enthusiastic and detail-oriented Merchant Team Member to join our esteemed team. As an integral part of our merchant and floral section, you will ensure the merchant and floral section is adequately stocked, maintain high levels of cleanliness and organization. Your exceptional customer service skills will be crucial as you interact with patrons on the sales floor and at checkout, providing support and guidance. You will also be responsible for various tasks as assigned by the management team, contributing to the seamless operation of our market and elevating the overall customer experience.

Operational Responsibilities:

• Uphold proper stocking, sanitation, and rotation practices in merchant and floral areas.
• Accurately and efficiently process customer orders.
• Operates a cash register, receives payment from customers, and makes change or processes check/card transactions.
• Effectively controls cash levels and manages correct change being given and received by customers.
• Ensure floral areas are kept clean, stocked, and all products are checked daily for product quality.
• Checking product quality and freshness upon receiving. Reporting any issues to management.
• Offer friendly, knowledgeable, efficient and courteous service to customers by providing them with current market offerings and product information.
• Engage with customers on the sales floor, delivering top-notch service and guidance.
• Ensure register areas are kept clean, organized, and properly stocked.
• Perform other assigned tasks to support the overall function of the market.

Personal Requirements:

• Be an ambassador for the company and maintain professionalism in and outside of work.
• Strong attention to detail and commitment to maintaining cleanliness and organization.
• Excellent time management skills and ability to prioritize tasks effectively.
• Flexibility to work in shifts, including evenings, weekends, and holidays.
• Willingness to undergo training and follow company policies and procedures.
• Previous experience in customer service, hospitality, or retail is preferred.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• A genuine passion for locally sourced products and culinary offerings is advantageous.
• TABC required

Working Conditions:

• A typical work week for this position is 40-45 hours. Hours vary based on needs of the market and the department.
• Position requires prolonged standing, bending, stooping, twisting, lifting objects up to 45 pounds, and repetitive hand and wrist movements.
• Exposure to hot, cold, and potentially hazardous equipment is possible.
• Familiarity with office equipment such as phones, computers, fax machines, and copiers may be required.

Benefits:

• 3 Sick Days annually
• 50% discount at all ERHG/Market Restaurants
• 20% discount on retail
• Employer Contribution to Health Insurance
• 5 Year Retention Bonus of $3,000 and 10 Year Retention Bonus of $10,000

Please note: This job description is intended to provide a brief overview of typical job functions and duties and may not cover all possible responsibilities.