Account Manager at Renova One – Hyattsville, Maryland

Company Overview: Renova One unites 11 trusted companies under one brand, delivering seamless renovation and restoration solutions for multi-family, single-family, and commercial properties nationwide. With expertise in flooring, carpet cleaning, turnkey solutions, interior and exterior renovations, restoration, and design, we simplify projects while maintaining exceptional quality. Built on integrity, innovation, and strong partnerships, Renova One is more than a vendor—we’re a trusted partner committed to enriching spaces and creating lasting value.

Position Summary:

We are seeking an experienced Account Manager (Farmer) to take over and maintain an established book of business within the multi-family sector. The primary responsibility is relationship management, retention, project measurement, and account growth - not new account acquisition. The ideal candidate is comfortable “in the field,” understands construction workflows, can measure and scope projects accurately (CAD or similar systems preferred), and thrives on keeping customers happy while protecting and growing margin.

Responsibilities & Duties:

• Take ownership of an established book of business
• Maintain existing accounts with no revenue loss (50% of quarterly bonus tied to retention)
• Cultivate long-term relationships with property managers and decision-makers
• Proactively protect accounts from competitive intrusion
• Measure projects using CAD or similar systems (strongly preferred)
• Scope flooring and renovation jobs accurately
• Support teammates by measuring projects when needed
• Maintain detailed documentation within company systems
• Identify opportunities within existing properties
• Expand services within current accounts
• Operate as a team player within the market
• Support teammates on shared accounts or measurement needs
• Contribute to overall market stability and performance
• Operate within new systems (including RFMS rollout)
• Self-train via video tools and in-person sessions
• Maintain accurate data in CRM and project systems

Qualifications:

• 5–10+ years of Account Management experience (construction, flooring, or related industries preferred)
• Multi-family experience preferred but not required
• Experience measuring and scoping jobs (CAD or similar tools highly desirable)
• Strong communication skills
• Advanced Microsoft Office proficiency
• Comfortable working in the field and interacting directly with property managers
• Self-motivated and able to navigate new systems

Other:

• All offers of employment are contingent upon a drug panel and a background check
• Valid Driver's License is required
• Your information will be kept confidential according to EEO guidelines

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