Maintenance Technician at Above Expectations, LLC – Harrington, Delaware

About Above Expectations, LLC

At Above Expectations, we believe support is more than a service — it’s a relationship built on dignity, compassion, and possibility. We provide person-centered residential services for individuals with intellectual and developmental disabilities across Delaware, helping each person build independence, meaningful connections, and a life they’re proud of. Our team celebrates small wins, creates big opportunities, and shows up every day ready to make a difference.

If you’re passionate about helping others, thrive in a purpose-driven environment, and want your work to truly matter, you’ll feel at home here. At Above Expectations, every role has impact, every voice is valued, and every day is a chance to serve with heart.

About the Role

Above Expectations is looking for a skilled and dependable Maintenance Technician to help ensure our homes remain safe, comfortable, and well-maintained for the individuals we serve.

If you take pride in your work, enjoy solving problems, and want to be part of a team that truly makes a difference, we’d love to hear from you.

What You'll Do

As our Maintenance Technician, you’ll play a key role in keeping a portfolio of residential properties—including homes operated by Above Expectations and affiliated properties—in safe, well-maintained condition.

Responsibilities include:

• Completing service requests across multiple homes, including plumbing, electrical, and HVAC repairs
• Performing preventive and routine maintenance to keep properties in top condition
• Handling general property upkeep, including cleaning, trash removal, and snow removal
• Installing, repairing, or replacing equipment and appliances
• Performing carpentry, flooring, painting, drywall repair, and other general maintenance tasks
• Responding to on-call emergency issues outside of regular business hours
• Working to resolve maintenance requests within 24 hours whenever possible
• Communicating clearly with team members regarding progress and needs
• Maintaining accurate records of work orders, maintenance activities, and ongoing projects
• Using a mobile app to receive, track, and document work orders
• Working independently across multiple residential properties and locations throughout the day
• Company-provided transportation will be used for travel between assigned work locations throughout the day

What You Bring

We’re looking for someone who is hands-on, reliable, and takes ownership of their work.

• 3–5 years of building maintenance or construction experience
• Skilled in plumbing, electrical, carpentry, locksmithing, drywall, painting, snow removal and general repairs
• Strong problem-solving and troubleshooting skills
• Excellent communication and customer service skills
• Ability to work independently and manage multiple priorities
• Availability for on-call emergency coverage as needed
• Valid driver’s license and reliable transportation to report to base location
• Ability to work in the U.S. without restriction

Schedule, Work Environment & Physical Expectations

This is a full-time position that typically operates Monday through Friday during standard daytime hours, with flexibility based on operational needs.

• Regular work hours will generally fall within a daytime schedule; however, start and end times may vary depending on workload and priorities
• This position requires availability to respond to urgent maintenance issues outside of regular business hours, including evenings, weekends, and holidays as needed
• Work is performed across multiple residential properties, both indoors and outdoors, and may involve exposure to varying weather conditions
• This role requires a high level of independence, organization, and the ability to manage tasks across different locations throughout the day

Physical Expectations:
This role requires regular physical activity and the ability to perform maintenance tasks in a variety of environments. The Maintenance Technician must be able to:

• Frequently stand, walk, bend, kneel, crouch, and climb stairs or ladders
• Lift and carry up to 50 pounds regularly, and occasionally more with assistance
• Use hands and tools to perform repairs, installations, and maintenance tasks
• Work in a variety of indoor and outdoor conditions, including heat, cold, and inclement weather
• Perform tasks that may require reaching overhead or working in tight or confined spaces
• Safely operate maintenance equipment and tools
• Travel between multiple work locations throughout the day

What You’ll Love About Working Here

• Weekly pay to help you stay on top of your financial goals
• Comprehensive benefits for eligible employees, including medical, dental, and vision coverage
• 401(k) with employer match after one year of service (eligibility requirements apply)
• Paid time off for eligible employees to support work–life balance
• Company-paid life insurance, with voluntary options for additional coverage (for eligible employees)
• Optional short-term and long-term disability coverage for added peace of mind
• A meaningful role where your work directly supports the individuals we serve and the team around you
• A warm, mission-driven culture focused on teamwork, growth, and doing what’s right
• Opportunities to learn, grow, and make a positive impact every day

Equal Employment Opportunity and ADA Accommodation Statement

Above Expectations is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable federal, state, or local law.

Above Expectations is committed to ensuring equal access and opportunities for individuals with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact our Human Resources department so we can assist you. We will work with applicants to meet their accessibility needs in accordance with the Americans with Disabilities Act (ADA) and applicable state laws.