Administrative assistant at Distro – Mérida, Yucatán

We are looking for a detailoriented Compliance Assistant to support Compliance and Branch Operations teams by ensuring all field staff meet regulatory, documentation, and internal policy requirements. This role requires strong organizational skills, consistency, and the ability to manage multiple deadlines accurately.

Responsibilities

Track and manage compliance requirements for field staff, including driver’s licenses, auto insurance, MVRs, continuing education, licenses, TB screenings, vaccines, and other regulatory documents. Monitor the ticketing system daily and respond promptly to compliancerelated requests. Notify employees and collaborate with branch teams regarding upcoming deadlines or expired compliance documentation. Assist with compliancerelated projects as assigned. Maintain and update personnel files in accordance with legal requirements and internal best practices.

Skills & Qualifications

No prior home care or healthcare experience required. Minimum 1 year of experience in administrative, office, or customer service roles. Techsavvy and comfortable learning new systems and tools. Strong attention to detail and ability to manage documentation in an organized, structured manner. Intermediate Excel skills required (filters, sorting, navigation). Strong written and verbal communication skills; regular interaction with caregivers and internal teams. CRM experience or similar platforms preferred; ability to learn new software quickly. Ability to produce reports and perform basic data review. Strong organizational, interpersonal, and followup skills. Ability to communicate clearly and professionally via email, phone, and internal messaging platforms.

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