Business Systems Manager in United States at Jobgether

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Business Systems Manager in the United States.

This role sits at the intersection of business analysis, systems delivery, and technical consulting, supporting medium to large-scale initiatives such as system implementations, product enhancements, and operational improvements. You will play a key role in translating business needs into scalable technical solutions that improve system performance and user experience. The position involves close collaboration with stakeholders, end users, and vendors to ensure successful delivery of system changes. You will assess operational impact, define requirements, and recommend optimized approaches to maximize system value. In addition, you will monitor performance metrics, capacity trends, and post-implementation outcomes to ensure effectiveness. The environment is highly collaborative, data-driven, and focused on continuous improvement and operational excellence.

• Lead analysis of business and user needs to define functional and technical requirements for system enhancements and implementations
• Design and recommend system solutions that optimize product usage and deliver measurable business value
• Evaluate vendor technical designs for alignment with business requirements, performance, capacity, and system integrity
• Oversee testing activities including test strategy development, user acceptance testing, defect tracking, and resolution coordination
• Define and monitor operational, capacity, and performance metrics to evaluate system effectiveness and scalability
• Support system/data architecture standards and ensure compliance throughout project delivery
• Facilitate training, walkthroughs, and post-production validation activities with stakeholders
• Mentor junior team members and contribute to process improvement and best practice development

• 6–10 years of experience as a Business Systems Manager or in a similar technical/business analysis role
• Proven experience in large-scale software development, implementation, or system enhancement projects
• Strong background in test strategy development, user acceptance testing, and quality assurance processes
• Experience working with business stakeholders, end users, and external vendors in solution delivery contexts
• Proficiency with Microsoft Office tools (Excel, Word, PowerPoint, Outlook)
• Excellent written and verbal communication skills with strong stakeholder management abilities
• Strong analytical mindset, attention to detail, and ability to work under tight timelines
• Bachelor’s degree in Business, Information Technology, or equivalent professional experience (CBAP or CAPM certification required within 18 months of hire)
• Ability to work remotely and manage priorities in a flexible, fast-paced environment

• Fully remote work environment supporting work-life balance and reduced commuting costs
• Comprehensive medical, dental, and vision insurance options
• Telehealth services for medical and behavioral health support
• Generous paid time off, including holidays, volunteer day, and flexible buy/sell PTO options
• 401(k) plan with employer matching contributions
• Wellness programs with potential insurance discounts and health-related reimbursements
• Tuition assistance and access to extensive e-learning resources
• Life, disability, and supplemental insurance coverage options
• Financial planning support and employee recognition/bonus programs
• Additional employee discount programs for various services and products