Lead Dental Assistant at Care Alliance – Cleveland, Ohio

Our Mission

To transform lives by providing exceptional, accessible, and compassionate healthcare experiences for all.

Our Vision

Care Alliance will be the health center of choice, delivering compassionate, high-quality, and innovative healthcare that empowers individuals and strengthens communities. We are committed to advocacy, accessibility, and excellence, ensuring every patient receives the care they deserve with dignity, respect, and unwavering support.

Our Values

1. Accessibility:
We are committed to eliminating barriers to care, ensuring that every individual—regardless of background or circumstance—has access to high-quality healthcare.

2. Collaboration:
Our strength comes from collaboration, fostering communication and teamwork among employees, patients, and community stakeholders to achieve shared goals.

3. Accountability:
We are unwavering in our commitment to accountability, upholding the highest standards in patient care, employee well-being, and organizational excellence.

4. Compassion:
We treat every person with dignity, empathy, and respect, building trust through genuine care and understanding.

5. Innovation:
We embrace change and seek out creative solutions to continuously improve the experiences of our employees, patients, and community.

6. Excellence:
We are relentless in our pursuit of excellence, ensuring superior clinical outcomes, operational efficiency, and transformative patient experiences.

Community Impact:
We are deeply rooted in the communities we serve, dedicated to creating positive, sustainable change through outreach, advocacy, and partnerships.

Job Summary:

We are seeking a highly organized and motivated Lead Dental Assistant (DA) to join our organization. This role combines clinical chair-side assisting with administrative responsibilities to support efficient day-to-day operations. The Lead DA will work closely with the dentist(s), dental team, and office manager to ensure high-quality patient care, smooth workflow, and well-maintained equipment and supplies.

Task, Responsibilities & Competencies:

Includes but are not limited to:

· Provide chairside assistance to the dentist during dental procedures.

· Prepare and set up operatories and sterilize instruments according to OSHA and infection control standards.

· Take and process dental radiographs.

· Ensure patient comfort and provide post-operative instructions.

· Follow proper infection control protocols and maintain a safe, compliant workplace environment

· Support dental team members as needed to maintain patient flow.

· Support the clinical operations of the mobile dental units as needed

· Manage weekly equipment logs and monitor equipment performance.

· Coordinate preventive maintenance and minor upkeep of dental equipment.

· Assist with scheduling equipment service and repairs as needed.

· Support reporting and documentation requirements for regulatory compliance with OSHA, TJC, CDC etc.

· Processes and submits insurance prior authorizations promptly and accurately

· Coordinates and tracks patient referrals to specialists; follow up to ensure completion.

· Assists with scheduling and rescheduling patients.

· Oversees dental supply and inventory management, and vendor communications.

· Utilize dental software and computer systems for recordkeeping, tracking, and ordering

· Participates in staff meetings, training sessions and quality improvement

· Supports the office manager in community outreach coordination and other duties.

Required:

· Certified or Registered Dental Assistant (state requirements apply).

· Minimum 2 years of experience as a Dental Assistant; leadership experience preferred.

· Strong knowledge of infection control, OSHA, and HIPAA standards.

· Excellent organizational and multitasking skills.

· Strong communication and leadership skills to support and guide the dental team.

· Proficiency in dental software and computer knowledge a plus.

· Commitment to the mission of Care Alliance

Work Schedule:

· Up to 4 clinical days assisting chair-side as needed.

· Dedicated administrative time as agreed upon, based on clinic needs and schedule.