Rental Coordinator - Jaguar Land Rover South Dade at Warren Henry Automotive Group – Palmetto Bay, Florida

Rental Coordinator - Jaguar Land Rover South Dade

US-FL-Palmetto Bay

Job ID: 2025-2154
Type: Full-Time
# of Openings: 1
Category: Customer Service/Support
Jaguar Land Rover South Dade

Overview

Receive orders, generally in person, for rentals or loaner vehicles. May describe available options, compute costs, and accept payment.

Responsibilities

• Greet customers and discuss the type, quality and quantity of merchandise sought for rental.
• Compute charges for rentals or services and receive payments.
• Answer telephones to provide information and receives orders.
• Provide information about rental items, such as availability, operation or description.
• Rent vehicles, arrange for provision of services to customers and accept returns.
• Inspect and adjust rental items to meet needs of customer.
• Explain rental fees, policies and procedures.
• Prepare rental forms, obtaining customer signature and other information, such as required licenses.
• Keep detailed records of transactions and customer information.
• Reserve items for requested times and keep records of vehicles rented.
• Recommend and provide advice on a wide variety of products and services.
• Receive orders for services, such as rentals, repairs.
• Prepare merchandise for display for rental.
• Advise customers on use and care of vehicles.
• Receive, examine and assess damage on vehicle to be altered, cleaned, stored, or repaired.

Qualifications

• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
• Enthusiastic - Ability to bring energy to the performance of a task.
• Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
• Reliability - The trait of being dependable and trustworthy.
• Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.

SKILLS & ABILITIES:

Education:

High School Graduate or General Education Degree (GED): Required

Language:

Fluent in English/Spanish required.

Experience:

1 plus years of experience in Customer Service

Computer Skills:

Intermediate proficiency in Microsoft Office Suite and office equipment such as fax, phone, scanner and calculator.