Concierge in Columbus, Ohio at Ohio Equities

The Concierge serves as a welcoming first point of contact for tenants, guests, clients, and vendors while helping create a professional, service-focused experience within the property. This role supports day-to-day building operations by assisting visitors, coordinating communication, and providing administrative and operational support as needed.

• Greet tenants, guests, and vendors in a professional and friendly manner
• Assist with visitor check-in procedures and building access protocols
• Answer phones, respond to general inquiries, and direct requests appropriately
• Coordinate deliveries, package notifications, and vendor arrivals
• Support tenant communication and help resolve routine service requests
• Monitor lobby and common areas to ensure a clean, welcoming environment
• Maintain building logs, visitor records, and other administrative documentation
• Partner with Property Management and Maintenance teams to support daily operations
• Provide exceptional customer service while representing the company and property professionally

• Strong communication and interpersonal skills
• Professional presence with a customer-service mindset
• Organized, dependable, and able to multitask in a fast-paced environment
• Basic administrative and computer skills
• Prior hospitality, customer service, receptionist, or property management experience preferred

• Communication
• Collaboration
• Attention to Detail
• Professionalism
• Problem Solving
• Customer Service Excellence