STRATEGIC ACCOUNT MANAGER at Distro – South America

Are you a high-level communicator with a passion for client success? Brands Payroll is looking for a bilingual Account Manager to lead our most valued relationships in the U.S. market. If you are a problem-solver who thrives in a fast-paced environment and possesses a near-native command of English, this is for you!

Location: ONSITE Schedule: Mon - Fri \u007C 09:00 AM - 18:00 PM EST.

The Role:

As the primary point of contact for our strategic clients, you will:

Primary Activities:

Relationship Management: Proactive check-ins and high-level calls with U.S. senior executives.

Conflict Resolution: Rapidly troubleshooting complex payroll/HR issues and managing internal escalations.

Account Growth: Identifying upselling opportunities and designing proposals for additional services.

Project Oversight: Coordinating new business setups and task tracking via Asana/ZenDesk.

Executive Support: Translating client needs into actionable briefs for the management team.

What we are looking for:

English Mastery: C1/C2 Level is mandatory (Clear, professional communication).

Experience: 3-5 years in Account Management or Project Management.

Expertise: Solid conflict resolution skills and an "advocate" mindset for the client.

Education: Degree in Business, Psychology, Communications, or similar.

Big Plus: Previous experience in Payroll or HR services.

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