DevOps Engineer at Trellance LLC – Bangalore

Company Detail

CU Rise Analytics Pvt. Ltd. is a wholly owned subsidiary of Trellance, Inc. CU Rise Analytics is an offshore development centre of Trellance Inc., working collaboratively to offer comprehensive solutions for data analytics, technology and talent to allow our credit union clients to provide high quality service to their members and remain competitive. Our core expertise lies in data science and technology, encompassing data analytics, predictive modelling, business intelligence, and technology services.

Trellance Cooperative Holdings, Inc. is a credit union cooperative and leading technology partner for credit unions. Its companies – consisting of Rise Analytics, ProBridge, Optiri and CUDX – provide innovative technology solutions for credit unions to increase efficiency, manage risk and improve the member experience. Trellance’s mission is to make sure credit unions have access to the tools and resources they need to grow, enhance member value and remain competitive in a rapidly evolving financial landscape.

Learn more at Trellance.com

Designation: Devops Engineer

Experience Required: 3+ years

Job Description and Key Responsibilities:

• Operate Production Platform — Monitor, maintain, and troubleshoot the CURecover production environment to ensure availability, performance, and security.
• Automate Provisioning — Design and implement scripted, repeatable deployment pipelines to provision new white‑label customer sites quickly and consistently.
• CI CD and Release Management — Build and maintain CI/CD pipelines using Azure DevOps or GitHub Actions; manage versioning, staging, and production releases.
• Infrastructure as Code — Author and maintain IaC (ARM templates, Bicep, Terraform) for all platform components and site provisioning.
• Backup and Disaster Recovery — Implement and validate backup, replication, and failover strategies across regions (Azure Backup, ASR, geo‑replication, storage replication).
• Data Platform Support — Support data ingestion, processing, and storage components; ensure data lineage, quality, and secure access.
• Monitoring and Observability — Configure and maintain telemetry, alerts, and runbooks (Application Insights, Log Analytics, Azure Monitor).
• Security and Compliance — Apply best practices for identity, access control, encryption, network segmentation, and vulnerability management.
• Capacity Planning and Cost Management — Track usage, forecast growth, and optimize cloud spend.
• Documentation and Runbooks — Produce clear runbooks, onboarding docs, and architecture diagrams for internal teams and customers.
• Customer and Team Collaboration — Work with product, support, and client teams to onboard customers, respond to incidents, and deliver platform improvements.

Required Technical Skills:

• Azure Platform Expertise — Strong hands‑on experience with core Azure services including Storage Accounts, Blob Storage, Azure Data Lake, Function Apps, App Service, CDN/Front Door, Azure SQL Database, Virtual Machines, DNS zones, and Application Insights.
• Scripting and Automation — Proficient in PowerShell, Azure CLI, and at least one scripting language (Python preferred) to automate deployments and operational tasks.
• Infrastructure as Code — Practical experience with ARM templates, Bicep, or Terraform to provision and manage resources.
• CI CD Tools — Experience building pipelines in Azure DevOps or GitHub Actions and integrating automated testing and deployment.
• Backup and Replication — Implementing and testing cross‑region backups, geo‑replication, and disaster recovery plans.
• Containers and Orchestration — Familiarity with Docker; experience with Kubernetes or Azure Kubernetes Service is a plus.
• Data Integration and Streaming — Experience with Azure Data Factory, Databricks, Kafka or other streaming systems, and cloud data processing patterns.
• Databases and ETL — Strong SQL skills; experience with Microsoft SQL Server, ETL/ELT tools, and familiarity with Snowflake is preferred.
• Monitoring and Logging — Configure and use Application Insights, Log Analytics, and Azure Monitor for alerting and diagnostics.
• Version Control — Proficient with Git and branching strategies.

Preferred Experience:

• Prior experience running a SaaS product or multi‑tenant platform in Azure.
• Experience white‑labelling solutions and automating per‑customer configuration.
• Familiarity with Azure Backup, Azure Site Recovery, and storage replication strategies.
• Experience with security frameworks and compliance for financial services or regulated industries.
• Azure certifications such as AZ‑104, AZ‑400, or equivalent.

Behavioral and Communication Skills:

• Customer focused — Comfortable working directly with clients and internal stakeholders to onboard sites and resolve incidents.
• Problem solver — Strong troubleshooting skills and the ability to drive issues to resolution under pressure.
• Documentation oriented — Writes clear runbooks, architecture diagrams, and operational procedures.
• Team player — Works well with engineering, product, and support teams; mentors junior engineers.

What You Will Be Working With:

• A production Azure tenant that includes Storage Accounts, Function Apps, CDN/Front Door, SQL Databases, Application Insights, DNS zones, and many customer‑specific resource groups.
• Data processing components such as Azure Data Factory, Databricks, Kafka, and cloud data warehouses (Snowflake preferred).
• CI/CD pipelines, IaC templates, and automation scripts used to provision and manage customer sites.
• Backup, replication, and DR tooling to support cross‑region failover and recovery testing.

Day to Day Expectations:

• Triage and resolve platform incidents; participate in on‑call rotation.
• Build and maintain automation to provision new customer sites within the CURecover framework.
• Run scheduled DR tests and validate backups and replication across regions.
• Improve observability, reduce manual toil, and harden platform security.
• Collaborate on roadmap items that improve scalability, reliability, and deployment speed.

Work Model:

• Must be able to collaborate across US time zones and occasionally participate in on‑call duties.