Supplier Quality Manager at The Synergy Company of – Moab, Utah

Supplier Quality Manager

Location: Moab, Utah | Employment Type: Full-Time | Salary Range: $74,321.71 – $107,023.26 (DOE)

Are you passionate about elevating quality and compliance in the global supply chain? Do you thrive in environments where collaboration, integrity, and continuous improvement are core values? Join The Synergy Company as our Supplier Quality Manager and help us ensure that every product we make meets the highest standards of purity, safety, and sustainability.

About The Synergy Company

Located in the stunning red rock landscape of Moab, Utah, The Synergy Company is a certified B Corporation® and industry leader in premium organic dietary supplements. We believe in the transformative power of nature and are committed to crafting products that support human and planetary health. Our vertically integrated facility and transparent supply chain reflect our unwavering dedication to quality, ethics, and environmental stewardship.

The Opportunity

As Supplier Quality Manager, you will lead the charge in developing, implementing, and maintaining supplier qualification and quality assurance processes that meet FDA, FSMA, FSVP, organic, kosher, and other regulatory and certification standards. This pivotal role ensures that our supplier partnerships not only meet but exceed industry compliance requirements while also aligning with Synergy’s vision of continuous improvement and mutual growth.

You will be instrumental in building and maintaining our Approved Supplier List (ASL), performing supplier audits, and fostering collaborative relationships that elevate our quality standards across the board.

Key Responsibilities

• Lead all aspects of supplier qualification andrequalificationactivities.
• Ensure full compliance with FSMA, FSVP, 21 CFR 111/117, and other applicable regulatory frameworks.
• Develop andmaintaina robust Approved Supplier List (ASL), including regular audits and risk assessments.
• Create and implement Standard Operating Procedures (SOPs) and audit tools to assess supplier quality, both remotely and on-site.
• Act as a primary liaison between Synergy and supplier quality teams to address quality issues, implement corrective actions, and drive continuous improvement initiatives.
• Coordinate with internal teams-including R&D, Procurement, and Quality Control-to support new product development and resolve supplier-related concerns.
• Support and host organic, kosher, and third-party audits as needed.
• Maintainmeticulous documentation related to supplier qualification, corrective actions, and regulatory compliance.

What We’re Looking For

Must-Have Experience & Qualifications

• Bachelor's degree in a scientific field (e.g., Food Science, Biology, Chemistry, etc.)
• 5+ years of experience in supplier quality management, ideally within dietary supplements, food manufacturing, or natural products industries.
• In-depth knowledge of FSMA, FSVP, and 21 CFR 111/117 requirements.
• Experience with organic, kosher, and/or halal certification processes.
• Demonstrated ability tomaintainand audit an Approved Supplier List.
• Strong interpersonal and conflict resolution skills-you build bridges, not barriers.

Nice-to-Have Qualifications

• Experience in a cGMP-certified dietary supplement facility.
• Active involvement in trade associations or initiatives like the Sustainable Herbs Program.
• Working knowledge of fraud mitigation, supply chain transparency tools, or quality improvement plans.
• Familiarity with sustainability frameworks and ethical sourcing.

Behavioral Competencies

• You see suppliers as strategic partners, not just vendors.
• You are a collaborative team player who can work across departments.
• You take initiative and pursue continuing education to stay current with evolving regulations and best practices.
• You are empathetic, but firm, and can strike the balance between compliance enforcement and relationship-building.

What Success Looks Like

In the first 90 days, success means:

• A fully updated, audit-ready ASL.
• New SOPs and supplier audit tools implemented.
• Clear, proactive communication channels established with supplier quality teams.
• Enhanced cross-functional collaboration with internal departments.

Long-term, success includes measurable improvements in supplier qualification times, reduction in IRRs and OOS events, and a strengthened quality culture across our supply chain.

Compensation & Benefits

• Salary:$74,321.71 – $107,023.26 depending on experience and qualifications
• Comprehensive benefits package including medical, dental, vision, 401(k) with company match, generous PTO, and wellness programs
• Professional development opportunities to support your continued growth
• Work for a company that walks the talk-from sourcing to sustainability to social impact

Ready to make a difference in the world of wellness? Apply today to join a purpose-driven team where your expertise will shape the future of quality and integrity in natural products.